Job Summary?
工作簡述?
Primarily responsible for acquiring and converting Wedding group leads allowing the Wedding groups segment to reach and/or exceed the departmental revenue and room nights targets. This role is based in Sanya and is customer facing, both within the Resort and visitation of local accounts.?
主要負(fù)責(zé)獲得及轉(zhuǎn)換潛在團(tuán)隊客戶使其達(dá)到或超過部門的收益目標(biāo)及間夜目標(biāo)。辦公點(diǎn)在三亞，負(fù)責(zé)度假村的對客服務(wù)及客戶的視察訪問。?
Key Duties and Responsibilities?
關(guān)鍵職責(zé)?
Proposals & Quotes:
提案及報價?
? Prepare all proposal and quotes which must be sent out within 24 hours of the initial enquiry in line with ASH standard template.
準(zhǔn)備所有提案和報價，必須在最初詢問的 24 小時內(nèi)根據(jù) ASH 標(biāo)準(zhǔn)模板發(fā)出。
? Prepare all contracts – in line with ASH standard templates, ensuring that the contract has been signed by all relevant parties.
準(zhǔn)備所有合同 - 符合 ASH 標(biāo)準(zhǔn)模板，確保所有相關(guān)方簽署合同。?
? Secure all initial deposits related to the confirmed event, preparing any LPO in order to ensure swift payment is received.
確保與確認(rèn)事件相關(guān)的所有初始存款，準(zhǔn)備任何 LPO，以確保收到快速付款。?
? Ensure all activities related to proposal and quotes are entered into Delphi.
確保與提案和報價相關(guān)的所有活動都輸入到 Delphi 系統(tǒng)里。?
? Ensure that a detailed file is prepared – ready for handover to events management and all relevant documentation is presented at handover stage.
準(zhǔn)備一個詳細(xì)的文檔-能直接交接給會務(wù)管理且提供用于交接階段的所有相關(guān)文件。?
Sales:
銷售?
? Manage a portfolio of Wedding accounts for which you will be responsible for their production, conversion of bookings along with the clients overall product knowledge (Direct clients, wedding planners, RSO / GSA’s)
負(fù)責(zé)管理的婚宴客戶檔案及其產(chǎn)量，與整體產(chǎn)品一起實(shí)現(xiàn)客戶預(yù)訂（地接社的第三方代理商，婚宴客戶，RSO /GSA）。?
? Present the unique features and benefits for ASH, position the Resort over and above competitors, monitoring competitors’ activities and rate positioning.?
介紹 ASH 的特色和優(yōu)點(diǎn)，將度假村定位在競爭對手以上，監(jiān)控競爭對手的活動和速度定位。
? Ensure that all proposal and quotes sent out are followed up within 3-5 days, establishing client feedback and likely hood to confirm.?
確保發(fā)出的所有提案和報價在 3-5 天內(nèi)進(jìn)行跟進(jìn)，建立客戶反饋并確認(rèn)其可能性。?
? Negotiate where necessary on initial proposal costs and breakdown. Include value added extras and/or re-evaluate rates where applicable.?
在必要時協(xié)商初始建議費(fèi)用和細(xì)分。 包括增值額外費(fèi)用和/或適當(dāng)時重新評估費(fèi)用。
?? Participate in site inspections, Wedding Fair and the creation of running orders as and when required and planned for in advance accordingly.?
參與現(xiàn)場視察，考察團(tuán)之旅，并在必要時提前安排合理的參觀。?
? Participate in relevant trade shows as and when required.?
在需要時參加相關(guān)的展會。?
? Identify relevant bookings where the assistance is required from the Director, MICE in order to secure the wedding business with ASH.?
在會務(wù)總監(jiān)協(xié)需要時協(xié)助相關(guān)的預(yù)訂，以確保活動在三亞亞特蘭蒂斯順利進(jìn)行。
Systems & Admin:
系統(tǒng)管理?
? Completion of all activities to be entered into the Delphi System being; sales call information update, client appointments, all telephone calls related to a specific book logged and recorded, all emails documented on specific booking.?
完成所有要進(jìn)入 Delphi 系統(tǒng)的活動; 銷售電話信息更新，客戶約會，與特定預(yù)定的相關(guān)所有電話的日志和記錄，所有電子郵件記錄在具體預(yù)訂中。?
? All proposal, quotes and contracts will be shared with the relevant departments – finance, reservation and the events team.?
所有提案，報價和合同將與相關(guān)部門共享-財務(wù)部，預(yù)定部和宴會部。?
? Detailed files to be completed with the relevant information pertaining to the wedding, ready to hand over to the Event Management team for execution of event.?
完成與婚宴相關(guān)的信息的詳細(xì)的文件，并可隨時交接給宴會管理團(tuán)隊執(zhí)行。?
? Weekly sales report to be compiled – detailing key achievements and market intelligence.?
?編輯每周銷售報告- 詳細(xì)介紹關(guān)鍵成果和市場情報。?
? Create and follow up on various in-house forms, such as client entertainments, complimentary upgrades and room bookings, fam trips etc.?
創(chuàng)建和跟進(jìn)各種內(nèi)部表單，如客戶娛樂，免費(fèi)升級和房間預(yù)訂，考察團(tuán)之旅表格等。?
? Plays an active role in the production of sales account plans for owned accounts, departmental sales plans and activities.?
在自有客戶，部門銷售計劃和活動的銷售經(jīng)營計劃方面發(fā)揮積極作用。?
Finance:
財務(wù)?
? Ensure that the department achieves all budgeted revenue and room night targets.?
確保該部門實(shí)現(xiàn)所有預(yù)算收入和房間夜間目標(biāo)。?
? Ensure that you achieve or exceed personal revenue targets.?
確保您實(shí)現(xiàn)或超過個人業(yè)績目標(biāo)。?
? All deposits are requested and recorded for all events using the Delphi System?
所有活動及所有存款必須使用 Delphi 系統(tǒng)做記錄。?
? Ensure that all rates quoted are in line with the Yield Calendar as produced by the revenue department.?
確保所有報價與收益管理部生成的收益報表一致。?
? Ensure all paid deposit information is correctly entered into Delphi.
確保所有付費(fèi)存款信息正確輸入 Delphi 系統(tǒng)。?
? Weekly attendance at the ‘Business on the Books’ meeting, ensuring that all follow ups and updates are given related to your portfolio of enquires. Particularly attention must be made to those events that ASH ‘Must Win’.?
出席每周“已生成的訂單”會議，確保所有跟進(jìn)和更新都與詢價組合檔案相符。特別注意那些三亞亞特蘭蒂斯必勝的活動。?
Marketing:
市場?
? Ensure that all databases are updated timely?
確保所有數(shù)據(jù)庫及時更新。?
? All packages and promotions are communicated to your account portfolio?
所有組合套餐和促銷活動都傳達(dá)到您的客戶檔案。
? Collect data and examples on competitor Resorts marketing initiatives 收集有關(guān)競爭對手的數(shù)據(jù)和實(shí)例。?
? Make recommendations and suggestions regarding marketing campaigns for ASH
為 ASH 的營銷活動提出建議。
Leadership:
領(lǐng)導(dǎo)能力?
? To guide, advice coach and nurture Sales Executives and Sales Coordinator.
指導(dǎo)，訓(xùn)練和培訓(xùn)會務(wù)銷售副經(jīng)理和會務(wù)銷售主任。?
? To be actively involved in the recruitment, appraises performance management along with Assistant Manager and Sales Officer.
積極參與招聘，及會務(wù)銷售副經(jīng)理和會務(wù)銷售主任的績效評估管理。
General:
綜述?
? Co-ordinates with colleagues and representatives of other departments to ensure an efficient flow of communication
協(xié)調(diào)部門同事及其他部門的代表，確保高效溝通。?
? Participates in all departmental weekly meetings
參加所有部門每周會議。?
? Ensures departmental and personal objectives are being met, reviewed
確保部門和個人目標(biāo)得到滿足和評估。?
? In conjunction with Director, MICE Sales, personal objectives and action plans are completed, reviewed and updated.
連同總監(jiān)，會務(wù)銷售人員，共同完成、審查、更新個人目標(biāo)和銷售計劃。?
? Any other reasonable duties and tasks as directed by Director, MICE and VP, Sales
銷售副總裁和會務(wù)銷售總監(jiān)指導(dǎo)的任何其他合理的職責(zé)和任務(wù)。
