1、各大高校在校大學(xué)生 2、良好的溝通表達(dá)能力及抗壓能力 3、能吃苦耐勞 4、秘書崗位要求熟練使用辦公軟件

餅房領(lǐng)班【崗位職責(zé)】 1、協(xié)助廚師長做好廚房工作的協(xié)調(diào)、組織管理工作； 2、檢查督導(dǎo)員工按標(biāo)準(zhǔn)加工、制作甜品、面包等； 3、具體負(fù)責(zé)每日所需原料的預(yù)訂和質(zhì)量檢查工作； 4、督促檢查員工的儀表儀容、個(gè)人衛(wèi)生及包干區(qū)的衛(wèi)生，做好收尾工作； 5、安排員工值班、輪休，做好各班次間的交接工作； 6、完成上級(jí)安排的的其他工作。 【崗位要求】 1、熱愛本職工作，工作認(rèn)真踏實(shí)； 2、具有一定的餅房知識(shí)和營養(yǎng)學(xué)、食品衛(wèi)生知識(shí)； 3、熟練掌握餅房加工、制作技術(shù)，具有一定的組織管理能力； 4、高中畢業(yè)或具有同等文化程度，有2年餅房工作經(jīng)歷； 5、身體健康，精力充沛。

【崗位職責(zé)】 1、熟悉前廳部工作標(biāo)準(zhǔn)及程序； 2、在前廳部經(jīng)理的直接領(lǐng)導(dǎo)下，在當(dāng)班期間負(fù)責(zé)整個(gè)酒店的正常運(yùn)作； 3、負(fù)責(zé)處理當(dāng)班期間處理賓客的問題和投訴； 4、負(fù)責(zé)VIP客人的接待和歡送； 5、協(xié)助前臺(tái)工作，幫助客人登記入住，結(jié)帳離店，寄存領(lǐng)取行李，為客人提供準(zhǔn)確的問詢信息； 6、協(xié)助前廳部經(jīng)理對(duì)員工的培訓(xùn)和發(fā)展提供合理建議； 7、熟悉對(duì)財(cái)產(chǎn)安全、緊急救護(hù)和火警等突發(fā)應(yīng)急處理程序。 【崗位要求】 1、大專以上學(xué)歷，有同崗位工作經(jīng)驗(yàn)2年以上； 2、能用流利的英語從事前廳服務(wù)，形象氣質(zhì)佳，精通電腦操作，具備較強(qiáng)的英文聽說讀寫能力； 3、儀表端莊，熱愛酒店工作，鉆研業(yè)務(wù)，反應(yīng)敏捷，善于交際具有較好的管理和協(xié)調(diào)能力，能夠很好的發(fā)揮其管理、領(lǐng)導(dǎo)和監(jiān)督的作用； 4、注重細(xì)節(jié)，工作有責(zé)任心，敢于承擔(dān)責(zé)任，執(zhí)行力較強(qiáng)； 5、有上進(jìn)心和良好的學(xué)習(xí)能力和抗壓能力。

崗位職責(zé)： 1、服從領(lǐng)導(dǎo)管理分配和落實(shí)日常工作，保證所有工作都能及時(shí)，專業(yè)和高效完成。 2、確保所有維修申請(qǐng)都詳細(xì)記錄在工作交接記錄本上，在交班時(shí)必須及時(shí)更新工作完成情況。 3、制訂酒店各項(xiàng)有關(guān)精裝部分，包括泥水、油漆、木工、修補(bǔ)墻紙、沙發(fā)及玻璃等維修保養(yǎng)工作計(jì)劃。 4、與相關(guān)部門緊密聯(lián)系執(zhí)行定期及即時(shí)精裝部分各項(xiàng)維修更新工作。 5、協(xié)助建立完整的設(shè)備技術(shù)檔案和維修檔案。 【崗位要求】 1、中專及以上文化程度；從事裝修工作5年或5年以上，或主管崗位1年工作經(jīng)驗(yàn)。 2、有強(qiáng)烈的事業(yè)心與責(zé)任心和配合精神，秉公辦事，不謀私利。 3、身體健康，精力充沛。

崗位職責(zé) 1.查看交班記錄，了解上一班的移交事項(xiàng)，并負(fù)責(zé)處理； 2.熟悉預(yù)訂資料，了解客情，尤其要記住即將來電的貴賓、?？偷男彰?，了解酒店的所有活動(dòng)； 3.熟悉酒店有關(guān)客房銷售的各項(xiàng)政策，向來店賓客推銷客房，努力爭取最好的經(jīng)濟(jì)效益； 4.熟練總臺(tái)各項(xiàng)專業(yè)業(yè)務(wù)和技能，搞好對(duì)客服務(wù)； 5.熟練掌握店內(nèi)信息，提供準(zhǔn)確的問訊服務(wù)； 6.負(fù)責(zé)為下榻酒店的賓客辦理入住登記手續(xù)； 7.負(fù)責(zé)客房鑰匙的管理和發(fā)放工作并嚴(yán)格遵守驗(yàn)證制度； 8.制作有關(guān)報(bào)表，為其它部門提供準(zhǔn)確的接待信息。 崗位要求 1.性格開朗、頭腦靈活、工作踏實(shí)，具有較強(qiáng)的服務(wù)意識(shí)、推銷意識(shí)和責(zé)任感； 2.熟悉酒店各項(xiàng)對(duì)客政策、設(shè)施設(shè)備及服務(wù)種類以及前臺(tái)工作程度和規(guī)范。

【崗位職責(zé)】 1、制定本部門預(yù)防性維修保養(yǎng)計(jì)劃有效保障酒店設(shè)備、設(shè)施安全經(jīng)濟(jì)運(yùn)行完好。 2、掌握當(dāng)班能源消耗及維修費(fèi)用，確保酒店最大限度的節(jié)能、節(jié)支。 3、推行節(jié)能運(yùn)行計(jì)劃的實(shí)施和運(yùn)行維修費(fèi)用預(yù)算的控制。 4、進(jìn)行項(xiàng)目內(nèi)機(jī)電問題的維修。 5、協(xié)助建立完整的設(shè)備技術(shù)檔案和維修檔案。 【崗位要求】 1、中專及以上文化程度；酒店2年或2年以上同崗位工作經(jīng)驗(yàn)。 2、有高、低壓電工證或制冷證。 3、能充分領(lǐng)會(huì)工程部經(jīng)理的經(jīng)營意識(shí)，能組織和指揮工程部各項(xiàng)工作計(jì)劃的實(shí)施，確保工程部的正常運(yùn)轉(zhuǎn)。 4、有強(qiáng)烈的事業(yè)心與責(zé)任心和配合精神，秉公辦事，不謀私利。 5、身體健康，精力充沛。

【職責(zé)內(nèi)容】 職責(zé)說明： 1、作為美容院的儲(chǔ)備人才力量，在美容院里學(xué)習(xí)相關(guān)美容護(hù)理手法以及知識(shí)。 2、經(jīng)過學(xué)習(xí)，可以成為美容師或者是美容顧問。 職位要求： 1、能吃苦，學(xué)習(xí)能力比較強(qiáng)，皮膚好。 2、具有責(zé)任心和團(tuán)隊(duì)合作精神，服務(wù)意識(shí)強(qiáng)。

Job Summary? 職位簡述? To co-ordinate and oversee all resort operations in the absence of the Resort Managment or designate during nights. To ensure the safety and security of guests.? 在度假村管理層不當(dāng)值的情況下，夜班經(jīng)理協(xié)調(diào)和監(jiān)督所有的度假村的夜間運(yùn)營工作，確?？腿说陌踩?。? Key Duties and Responsibilities? 主要義務(wù)和職責(zé)?? ? Attending Night shift meeting.? ? 參加夜班交班會(huì)議。? ? Conduct inspections of front of house and back of house during shift, including Front Office, Housekeeping, Lobby, Food and ? Beverage Outlets, Public Areas, Car Parking.? ? 在上班期間對(duì)大堂和后臺(tái)區(qū)域進(jìn)行檢查，包括前廳、客房、大堂、餐廳、公共區(qū)域、停車場(chǎng)等。? ? Work closely with security to maintain safety in the Hotel.? ? 與安全部門緊密合作，確保酒店的安全。? ? Ensure all team members are aware of all room revenue targets and are kept informed of performance results.? ? 確保所有團(tuán)隊(duì)成員都知道所有的收入目標(biāo)，并保持對(duì)業(yè)績結(jié)果的了解。? ? Review VIP arrival& special events.? ? 檢查貴賓的到達(dá)和特別會(huì)議。? ? Prepare the DOR (Daily Operations Report) and send it to the superiors, review all complaints and ensure the closure of all pending complaints.? ? 準(zhǔn)備好(每日運(yùn)營報(bào)告)并將其發(fā)送給上級(jí)，查看所有投訴，確保所有未決投訴的跟進(jìn)。? ? Ensure all non-guaranteed reservations are released at the appointed time.? ? 確保所有非擔(dān)保預(yù)訂在指定時(shí)間內(nèi)釋放。? ? Adhere to the resort selling strategy by ensuring the use of correct rates.?? ? 確保所有的預(yù)訂都是通過專業(yè)的方式來處理，確?？腿藭?huì)帶來更多預(yù)訂。? ? Ensure guests are communicated and assisted in an efficient, warm and professional manner by all team members.? ? 確保團(tuán)隊(duì)成員以以高效、熱情、專業(yè)的態(tài)度與客人溝通和協(xié)助。 ? Oversee Night operations ensuring resort standards are adhered to and maintained by all team members.? ? 監(jiān)督夜間運(yùn)作，確保所有團(tuán)隊(duì)成員遵守和維護(hù)度假村標(biāo)準(zhǔn)。? ? Overlook the entire Hotel operating during the night shift operation.? ? 夜班期間要檢查所以運(yùn)營部門的工作。? ? Be aware of all emergency procedures during night shift operation.? ? 在夜間值班時(shí)注意所有的緊急程序? ? Ensure a consistently high standard of presentation is maintained for both the department and the team members.? ? 積極評(píng)價(jià)客人的意見和反饋，與團(tuán)隊(duì)成員溝通，并實(shí)施措施以提高客人的滿意度。? ? Have full knowledge of all products and services provided by the resort and in the local area.? ? 充分了解度假村和當(dāng)?shù)氐貐^(qū)提供的所有產(chǎn)品和服務(wù)。? ? Implement a full training plan within the reception to develop all personnel to their full potential during Night shift.? ? 在前臺(tái)執(zhí)行一個(gè)完整的培訓(xùn)計(jì)劃，在夜間班期間培養(yǎng)所有的員工充分發(fā)揮他們的潛能。? ? Conduct Annual Appraisals with all team members and ensure follow-up of targets for team members are being followed up and monitored.? ? 檢查、維護(hù)和執(zhí)行系統(tǒng)和程序。? ? Ensure Night shift handover is conducted in a professional and constructive manner.? ? 確保夜班交接班以專業(yè)和建設(shè)性的方式進(jìn)行。? ? Regularly spot check duty shift checklists to ensure tasks are completed.? ? 定期檢查值班檢查表，確保任務(wù)完成。? ? Spot check passport scans to ensure accuracy as per Sanya Authorities requirements for transfers.

Job Summary? 工作簡述? Primarily responsible for acquiring and converting Wedding group leads allowing the Wedding groups segment to reach and/or exceed the departmental revenue and room nights targets. This role is based in Sanya and is customer facing, both within the Resort and visitation of local accounts.? 主要負(fù)責(zé)獲得及轉(zhuǎn)換潛在團(tuán)隊(duì)客戶使其達(dá)到或超過部門的收益目標(biāo)及間夜目標(biāo)。辦公點(diǎn)在三亞，負(fù)責(zé)度假村的對(duì)客服務(wù)及客戶的視察訪問。? Key Duties and Responsibilities? 關(guān)鍵職責(zé)? Proposals & Quotes: 提案及報(bào)價(jià)? ? Prepare all proposal and quotes which must be sent out within 24 hours of the initial enquiry in line with ASH standard template. 準(zhǔn)備所有提案和報(bào)價(jià)，必須在最初詢問的 24 小時(shí)內(nèi)根據(jù) ASH 標(biāo)準(zhǔn)模板發(fā)出。 ? Prepare all contracts – in line with ASH standard templates, ensuring that the contract has been signed by all relevant parties. 準(zhǔn)備所有合同 - 符合 ASH 標(biāo)準(zhǔn)模板，確保所有相關(guān)方簽署合同。? ? Secure all initial deposits related to the confirmed event, preparing any LPO in order to ensure swift payment is received. 確保與確認(rèn)事件相關(guān)的所有初始存款，準(zhǔn)備任何 LPO，以確保收到快速付款。? ? Ensure all activities related to proposal and quotes are entered into Delphi. 確保與提案和報(bào)價(jià)相關(guān)的所有活動(dòng)都輸入到 Delphi 系統(tǒng)里。? ? Ensure that a detailed file is prepared – ready for handover to events management and all relevant documentation is presented at handover stage. 準(zhǔn)備一個(gè)詳細(xì)的文檔-能直接交接給會(huì)務(wù)管理且提供用于交接階段的所有相關(guān)文件。? Sales: 銷售? ? Manage a portfolio of Wedding accounts for which you will be responsible for their production, conversion of bookings along with the clients overall product knowledge (Direct clients, wedding planners, RSO / GSA’s) 負(fù)責(zé)管理的婚宴客戶檔案及其產(chǎn)量，與整體產(chǎn)品一起實(shí)現(xiàn)客戶預(yù)訂（地接社的第三方代理商，婚宴客戶，RSO /GSA）。? ? Present the unique features and benefits for ASH, position the Resort over and above competitors, monitoring competitors’ activities and rate positioning.? 介紹 ASH 的特色和優(yōu)點(diǎn)，將度假村定位在競爭對(duì)手以上，監(jiān)控競爭對(duì)手的活動(dòng)和速度定位。 ? Ensure that all proposal and quotes sent out are followed up within 3-5 days, establishing client feedback and likely hood to confirm.? 確保發(fā)出的所有提案和報(bào)價(jià)在 3-5 天內(nèi)進(jìn)行跟進(jìn)，建立客戶反饋并確認(rèn)其可能性。? ? Negotiate where necessary on initial proposal costs and breakdown. Include value added extras and/or re-evaluate rates where applicable.? 在必要時(shí)協(xié)商初始建議費(fèi)用和細(xì)分。 包括增值額外費(fèi)用和/或適當(dāng)時(shí)重新評(píng)估費(fèi)用。 ?? Participate in site inspections, Wedding Fair and the creation of running orders as and when required and planned for in advance accordingly.? 參與現(xiàn)場(chǎng)視察，考察團(tuán)之旅，并在必要時(shí)提前安排合理的參觀。? ? Participate in relevant trade shows as and when required.? 在需要時(shí)參加相關(guān)的展會(huì)。? ? Identify relevant bookings where the assistance is required from the Director, MICE in order to secure the wedding business with ASH.? 在會(huì)務(wù)總監(jiān)協(xié)需要時(shí)協(xié)助相關(guān)的預(yù)訂，以確?；顒?dòng)在三亞亞特蘭蒂斯順利進(jìn)行。 Systems & Admin: 系統(tǒng)管理? ? Completion of all activities to be entered into the Delphi System being; sales call information update, client appointments, all telephone calls related to a specific book logged and recorded, all emails documented on specific booking.? 完成所有要進(jìn)入 Delphi 系統(tǒng)的活動(dòng); 銷售電話信息更新，客戶約會(huì)，與特定預(yù)定的相關(guān)所有電話的日志和記錄，所有電子郵件記錄在具體預(yù)訂中。? ? All proposal, quotes and contracts will be shared with the relevant departments – finance, reservation and the events team.? 所有提案，報(bào)價(jià)和合同將與相關(guān)部門共享-財(cái)務(wù)部，預(yù)定部和宴會(huì)部。? ? Detailed files to be completed with the relevant information pertaining to the wedding, ready to hand over to the Event Management team for execution of event.? 完成與婚宴相關(guān)的信息的詳細(xì)的文件，并可隨時(shí)交接給宴會(huì)管理團(tuán)隊(duì)執(zhí)行。? ? Weekly sales report to be compiled – detailing key achievements and market intelligence.? ?編輯每周銷售報(bào)告- 詳細(xì)介紹關(guān)鍵成果和市場(chǎng)情報(bào)。? ? Create and follow up on various in-house forms, such as client entertainments, complimentary upgrades and room bookings, fam trips etc.? 創(chuàng)建和跟進(jìn)各種內(nèi)部表單，如客戶娛樂，免費(fèi)升級(jí)和房間預(yù)訂，考察團(tuán)之旅表格等。? ? Plays an active role in the production of sales account plans for owned accounts, departmental sales plans and activities.? 在自有客戶，部門銷售計(jì)劃和活動(dòng)的銷售經(jīng)營計(jì)劃方面發(fā)揮積極作用。? Finance: 財(cái)務(wù)? ? Ensure that the department achieves all budgeted revenue and room night targets.? 確保該部門實(shí)現(xiàn)所有預(yù)算收入和房間夜間目標(biāo)。? ? Ensure that you achieve or exceed personal revenue targets.? 確保您實(shí)現(xiàn)或超過個(gè)人業(yè)績目標(biāo)。? ? All deposits are requested and recorded for all events using the Delphi System? 所有活動(dòng)及所有存款必須使用 Delphi 系統(tǒng)做記錄。? ? Ensure that all rates quoted are in line with the Yield Calendar as produced by the revenue department.? 確保所有報(bào)價(jià)與收益管理部生成的收益報(bào)表一致。? ? Ensure all paid deposit information is correctly entered into Delphi. 確保所有付費(fèi)存款信息正確輸入 Delphi 系統(tǒng)。? ? Weekly attendance at the ‘Business on the Books’ meeting, ensuring that all follow ups and updates are given related to your portfolio of enquires. Particularly attention must be made to those events that ASH ‘Must Win’.? 出席每周“已生成的訂單”會(huì)議，確保所有跟進(jìn)和更新都與詢價(jià)組合檔案相符。特別注意那些三亞亞特蘭蒂斯必勝的活動(dòng)。? Marketing: 市場(chǎng)? ? Ensure that all databases are updated timely? 確保所有數(shù)據(jù)庫及時(shí)更新。? ? All packages and promotions are communicated to your account portfolio? 所有組合套餐和促銷活動(dòng)都傳達(dá)到您的客戶檔案。 ? Collect data and examples on competitor Resorts marketing initiatives 收集有關(guān)競爭對(duì)手的數(shù)據(jù)和實(shí)例。? ? Make recommendations and suggestions regarding marketing campaigns for ASH 為 ASH 的營銷活動(dòng)提出建議。 Leadership: 領(lǐng)導(dǎo)能力? ? To guide, advice coach and nurture Sales Executives and Sales Coordinator. 指導(dǎo)，訓(xùn)練和培訓(xùn)會(huì)務(wù)銷售副經(jīng)理和會(huì)務(wù)銷售主任。? ? To be actively involved in the recruitment, appraises performance management along with Assistant Manager and Sales Officer. 積極參與招聘，及會(huì)務(wù)銷售副經(jīng)理和會(huì)務(wù)銷售主任的績效評(píng)估管理。 General: 綜述? ? Co-ordinates with colleagues and representatives of other departments to ensure an efficient flow of communication 協(xié)調(diào)部門同事及其他部門的代表，確保高效溝通。? ? Participates in all departmental weekly meetings 參加所有部門每周會(huì)議。? ? Ensures departmental and personal objectives are being met, reviewed 確保部門和個(gè)人目標(biāo)得到滿足和評(píng)估。? ? In conjunction with Director, MICE Sales, personal objectives and action plans are completed, reviewed and updated. 連同總監(jiān)，會(huì)務(wù)銷售人員，共同完成、審查、更新個(gè)人目標(biāo)和銷售計(jì)劃。? ? Any other reasonable duties and tasks as directed by Director, MICE and VP, Sales 銷售副總裁和會(huì)務(wù)銷售總監(jiān)指導(dǎo)的任何其他合理的職責(zé)和任務(wù)。

Job Summary 職位簡述 To Assist Front Office Manager to oversee the front desk and back-office operation, lobby, coordinates and monitor that all guests arrival, departure and in-house experiences are as per resort standards 協(xié)助前廳經(jīng)理監(jiān)督前臺(tái)和后臺(tái)辦公室的運(yùn)作，大堂協(xié)調(diào)和監(jiān)督所有客人的到達(dá)，離開和得到入住的體驗(yàn)是依照度假標(biāo)準(zhǔn)的。 Key Duties and Responsibilities 主要義務(wù)和職責(zé) Adhere to all Resort rules and regulations as per Service Standard Policies and procedures 堅(jiān)持所有酒店規(guī)章按照服務(wù)標(biāo)準(zhǔn)的政策和程序操作。 Ensure the reception team work with a sales focused attitude and are aware of sales opportunities within the resort which will assist with the maximization of revenue. 確保前臺(tái)接待以專注的態(tài)度接待客人，并了解酒店內(nèi)的所有增銷機(jī)會(huì)，這將有助于實(shí)現(xiàn)收入最大化。 Attending daily operation meeting 參加每天的運(yùn)營會(huì)議。 Attending all group meetings. 參與所有團(tuán)隊(duì)的會(huì)議。 Ensure all team members are aware of all room revenue targets and are kept informed of performance results. 確保所有團(tuán)隊(duì)成員都知道所有的收入目標(biāo)，并保持對(duì)業(yè)績結(jié)果的了解。 Review VIP arrival& special events. 查閱貴賓到店和特殊度假村活動(dòng)。 Ensure all non-guaranteed reservations are released at the appointed time. 確保所有非擔(dān)保預(yù)訂在指定時(shí)間內(nèi)被取消。 Adhere to the resort selling strategy by ensuring the use of correct rates. 堅(jiān)持銷售策略，確保使用正確的價(jià)格。 Ensure all book out situations are handled in a diplomatic and professional manner ensuring future business from respective booked out guests. 確保所有的預(yù)訂都是通過專業(yè)的方式來處理，確?？腿藭?huì)帶來更多預(yù)定。 Ensure a consistently high standard of presentation is maintained for both the department and the team members. 確保部門成員維持一致的高標(biāo)準(zhǔn)。

He/she will work on the floor according to standards and best practice, ensure that the environment is safe and clean. He/she will abide with the instructions and laws issued by the Chinese authorities, HACCP requirement and company’s set standards whichever is higher in connection to food handling, hygiene and food storage. 按照相關(guān)標(biāo)準(zhǔn)程序完成日常工作，確保工作環(huán)境的安全與衛(wèi)生。關(guān)于食品操作、衛(wèi)生及儲(chǔ)存等問題必須遵守中國法律法規(guī)、食品衛(wèi)生安全要求及酒店相關(guān)規(guī)定。

Job Summary 工作簡述? To manage existing accounts and develop new business for the resort from the wholesale markets. 維持度假區(qū)在旅游批發(fā)市場(chǎng)現(xiàn)有客戶和開發(fā)新業(yè)務(wù)。 Key Duties and Responsibilities 關(guān)鍵職責(zé)? ? Based in Sanya this role is responsible for managing existing accounts and developing new accounts from the wholesale markets 維持度假區(qū)在旅游批發(fā)市場(chǎng)現(xiàn)有客戶和開發(fā)新業(yè)務(wù)。 ?? Responsible for growing and maintaining share of wholesale markets from assigned account base 負(fù)責(zé)指定旅游批發(fā)商市場(chǎng)份額的增長和維護(hù)。 ?? Contracting and developing relationships with wholesalers, travel agencies, tour operators and DMCs. 與旅行批發(fā)商，旅行社，旅游經(jīng)營者和地接社簽訂合同及發(fā)展合作關(guān)系。? ? Taking an entrepreneurial approach to dynamically leverage trade partnerships 運(yùn)用企業(yè)的經(jīng)營方法，對(duì)商業(yè)合作關(guān)系進(jìn)行動(dòng)態(tài)的杠桿調(diào)節(jié)。? ? Representing Atlantis Sanya at trade shows when required 在需要時(shí)代表三亞亞特蘭蒂斯參加貿(mào)易展示會(huì)。 ?? Be fully updated with all related sales data and sales action plans, keeping in mind budget expectations, cost of sale and ROI analysis 全面更新所有相關(guān)的銷售數(shù)據(jù)和銷售行動(dòng)計(jì)劃，同時(shí)考慮預(yù)期預(yù)算，銷售成本和投資回報(bào)率分析。? ? Maintain awareness of current and potential markets/trends/, coordinates all activities to maintain and increase revenue through added business volume and increased rate 意識(shí)當(dāng)前和潛在的市場(chǎng)/趨勢(shì)，協(xié)調(diào)所有活動(dòng)，通過增加業(yè)務(wù)量和增長率來維持和增加收益。 ?? Procures new and repeat business for the resort by monitoring contact with: tour operators, wholesalers, travel agencies, and professional associations within local, regional and international markets. 通過與當(dāng)?shù)兀瑓^(qū)域和國際市場(chǎng)上的旅游經(jīng)營者，旅游批發(fā)商，旅行社和專業(yè)協(xié)會(huì)進(jìn)行監(jiān)督聯(lián)系，為度假區(qū)獲得新的和重 復(fù)的業(yè)務(wù)。 ?? Creates and implements special programs to achieve greater productivity through: 通過個(gè)人電話銷售保持與旅游批發(fā)商和旅游經(jīng)營者聯(lián)系-至少每天三個(gè)電話銷售： ?o Increasing average rates 提高平均價(jià)格 o Increasing occupancy 增加入住率 o Increasing business volume during difficult periods 在困難時(shí)期增加業(yè)務(wù)量 ?? Act as a single point of contact for each assigned account / territory 作為每個(gè)指定客戶和區(qū)域的單一聯(lián)系人。 ?? Monitor & act upon market feedback to support relevant changes 監(jiān)控并根據(jù)市場(chǎng)反饋采取行動(dòng)，適應(yīng)市場(chǎng)變化。 ?? Communicate effectively to all sales colleagues relevant issues to own / teams accounts in order to maximize market penetration 與所有銷售同事有效溝通相關(guān)事宜，擁護(hù)自己/團(tuán)隊(duì)客戶，以最大化市場(chǎng)滲透。 ?? Responsible for 100% account penetration by establishing a close working relationship at all levels within own accounts 通過建立起不同級(jí)別客戶的緊密合作關(guān)系，將客戶滲透率做到 100%。 ?? Identify all sales opportunities and secure for the group 識(shí)別所有的銷售機(jī)會(huì)并對(duì)其有把握。 ? Maintain and grow positive customer and partner relationship 維護(hù)和發(fā)展積極的客戶和合作伙伴關(guān)系。 ?? Set & meet customer/partner expectations with all accounts 堅(jiān)持并滿足所有客戶/合作伙伴期望。 ?? Responsible for managing all relevant KPI’s related to own accounts 負(fù)責(zé)管理與自己的帳戶相關(guān)的所有相關(guān) KPI。

Job Summary 職位簡述 To provide owner VIP guests with full butler services throughout the guest stay and ensuring the guest experiences through a professional and personalized service from pre-arrival departure from the resort. All preferences and requests are attended to in a courteous and efficient manner as per resort standards. 為業(yè)主VIP客人提供全方位的管家服務(wù)，讓客人從到店至離店享有專業(yè)化、個(gè)性化的服務(wù)。根據(jù)酒店標(biāo)準(zhǔn)，以周到和高效的服務(wù)態(tài)度滿足客人的喜好和要求。

Job Summary 職位簡述 To provide owner VIP guests with full butler services throughout the guest stay and ensuring the guest experiences through a professional and personalized service from pre-arrival departure from the resort. All preferences and requests are attended to in a courteous and efficient manner as per resort standards. 為業(yè)主VIP客人提供全方位的管家服務(wù)，讓客人從到店至離店享有專業(yè)化、個(gè)性化的服務(wù)。根據(jù)酒店標(biāo)準(zhǔn)，以周到和高效的服務(wù)態(tài)度滿足客人的喜好和要求。 Key Duties and Responsibilities 主要義務(wù)和職責(zé) Responsible for assigned luxury suite occupant, anticipating guest preference and needs throughout the guest stay 負(fù)責(zé)服務(wù)指定奢華套房的客人，在客人入住期間，預(yù)見客人的喜好和需求。 Ensure all data and preferences of the guest is retrieved prior to arrival, when required contact guest’s assistant or other to collect further information. 確保在客人入住前獲取客人的喜好信息及數(shù)據(jù)，如有必要，可以聯(lián)系客人的助理或他人收集更多的信息。 Ensure the suite is prepared and ready as per guest preference prior to arrival. 確保在客人入住前已經(jīng)根據(jù)客人的喜好精心地將套房準(zhǔn)備好。 Greet the luxury suite guest at the Porte Cochere, extending a warm and personalized welcome and escort the guest directly to the suite. 在車道門口為奢華套房的客人提供熱情、個(gè)性化的歡迎儀式，陪同客人前往套房。 Carry out in-room check in. 房內(nèi)辦理入住手續(xù)。 Attend to guest luggage and belongings as per guest preference in un packing storage and other. 根據(jù)客人的喜好整理好客人的行李。 Handle and prepare guest dry cleaning or laundry as per guest requests 根據(jù)客人的要求處理衣物干洗或?qū)⒁挛锼椭料匆路壳逑础?Ensure all guest preferences and requests are noted and communicated to the rest of the butler team ensuring all butlers are able to carry out personalized service to the guest throughout the stay 將客人的喜好和要求在管家團(tuán)隊(duì)中進(jìn)行分享，確保每位管家能夠在客人住店期間為客人提供個(gè)性化服務(wù)。 Anticipate guest needs throughout the day. 在客人住店期間，預(yù)見客人需求。

Job Summary 職位簡述 To assist Owner’s Representative to plan, organize and guide all process of? owner office to ensure a memorable arrival & departure experiences as well as quality reception service that is consistent with SOPs. 協(xié)助業(yè)主代表計(jì)劃、組織和指導(dǎo)業(yè)主方的工作，確保為業(yè)主方客人提供難忘的體驗(yàn)以及根據(jù)標(biāo)準(zhǔn)運(yùn)營程序提供高質(zhì)量的接待服務(wù)。

招聘需求人數(shù)：1人 餐飲管培生1人 一、項(xiàng)目介紹 管培生項(xiàng)目為24個(gè)月，前6個(gè)月在三亞·亞特蘭蒂斯度假區(qū)各部門輪崗，熟悉及了解各部門工作細(xì)則和流程。后18個(gè)月由上海復(fù)星集團(tuán)分配輪崗崗位，每六個(gè)月一次輪崗，將會(huì)有機(jī)會(huì)前往復(fù)星集團(tuán)旗下海外產(chǎn)業(yè)進(jìn)行輪崗。此項(xiàng)目主要目的是培養(yǎng)管培生成為重點(diǎn)人才，未來成為一線管理者。 1、深度參與部門的運(yùn)作過程及決策制定； 2、承擔(dān)一定的工作任務(wù)并推動(dòng)達(dá)成； 3、對(duì)日常工作流程中出現(xiàn)的問題，提出改善建議，提升工作效率； 4、在現(xiàn)有產(chǎn)品基礎(chǔ)上，不斷創(chuàng)新，持續(xù)迭代。 二、崗位要求 1、國內(nèi)外知名院校2024屆應(yīng)屆畢業(yè)生本科及以上學(xué)歷，傾向理工類專業(yè)及酒店旅游類專業(yè)。 2、對(duì)事物有探索和鉆研精神，愿意接受具有挑戰(zhàn)性的任務(wù)。 3、具有良好的問題分析和總結(jié)能力，邏輯思考能力及獨(dú)立思考和判斷能力并具有國際化視野。 4、有較好的溝通協(xié)調(diào)能力、書面表達(dá)能力和演講表達(dá)能力強(qiáng)，能熟練使用英文作為工作語言。 5、對(duì)文旅酒店行業(yè)了解并熱愛此行業(yè)。 三、福利待遇 1、入職即享有資深主管級(jí)別待遇。 2、學(xué)習(xí)多方位的在線課程及與人力資源總監(jiān)一對(duì)一面談指導(dǎo)。 3、包食宿，宿舍配套免費(fèi)員工餐廳（一日三餐，酒店一日四餐），免費(fèi)健身房。 4、上下班往返酒店免費(fèi)接送班車。 5、每人每年水族館、水世界、C秀門票各四張。 四、招聘流程 投遞簡歷→簡歷初篩（如初篩通過，會(huì)在五個(gè)工作日內(nèi)聯(lián)系）→初試（人力資源部）→復(fù)試（部門負(fù)責(zé)人、總裁）→發(fā)送Offer 具體面試時(shí)間和形式以電話/企業(yè)微信信息通知為準(zhǔn)。

To provide an efficient Reception service to all guests, offering information and giving particular attention to all guest special requirements. Ensuring all check-ins and check-outs run smoothly and that all cashiering transactions and processed promptly and correctly both during the day and night. Also, offering a more personalized service with the same concepts mentioned earlier but on an Executive level. 為所有客人提供有效的接待服務(wù)，提供信息，特別關(guān)注客人的特殊要求。確保所有客人辦理入住和退房順利，所有出納事務(wù)和處理及時(shí)和正確。此外，提供更個(gè)性化的服務(wù)更好服務(wù)客人。

【職位簡述】 舞臺(tái)監(jiān)督主要負(fù)責(zé)監(jiān)督并組織C秀劇場(chǎng)舞臺(tái)上所有的技術(shù)設(shè)備和演職人員運(yùn)作，保障演出的順利進(jìn)行。 【主要義務(wù)和職責(zé)】 協(xié)助總舞監(jiān)制訂演出陣容方案，負(fù)責(zé)對(duì)外發(fā)布和信息傳達(dá)； 負(fù)責(zé)演出后臺(tái)催場(chǎng)和監(jiān)督工作，以防演員誤場(chǎng)； 協(xié)助總舞監(jiān)及時(shí)高效處理演出過程中的突發(fā)事件及安全隱患，確保演出安全順利進(jìn)行； 協(xié)助完善演出應(yīng)急救援預(yù)案，與技術(shù)部分工協(xié)作完成預(yù)案演練； 協(xié)助總舞監(jiān)完成演員舞臺(tái)演出驗(yàn)證和演員考評(píng)工作； 協(xié)助總舞監(jiān)做好訓(xùn)排練所需的技術(shù)、音樂、演員等預(yù)設(shè)工作； 協(xié)助總舞監(jiān)做好演員的日常管理工作； 負(fù)責(zé)舞臺(tái)管理部的檔案整理及歸檔工作； 協(xié)助總舞監(jiān)做好部門固定資產(chǎn)的盤點(diǎn)工作。 【技能、經(jīng)驗(yàn)和教育要求】 大專及以上學(xué)歷，藝術(shù)類、舞臺(tái)管理等相關(guān)專業(yè)； 2年以上舞臺(tái)監(jiān)督經(jīng)驗(yàn)，有較強(qiáng)的現(xiàn)場(chǎng)控制能力及溝通協(xié)調(diào)應(yīng)變能力； 具備較強(qiáng)的溝通協(xié)調(diào)能力，較強(qiáng)的責(zé)任心，良好的團(tuán)隊(duì)合作能力和應(yīng)急處理能力； 具有一定的英語溝通能力，能用英語進(jìn)行日常工作交流。

1、擬定洗衣房預(yù)算，嚴(yán)格控制洗滌原料及各類物資的質(zhì)量，成本，確保消耗和總生產(chǎn)量的平衡，完成計(jì)劃指標(biāo)。 2、與布草、員工制服等使用部門及時(shí)溝通，不斷提高洗滌質(zhì)量，保證供應(yīng)。 3、與工程部協(xié)作，做好機(jī)械設(shè)備和洗滌工具的維修保養(yǎng)，確保各部位運(yùn)轉(zhuǎn)正常。 4、督導(dǎo)，檢查布草，洗滌用品等的盤點(diǎn)工作，合理控制使用量及儲(chǔ)備量，避免流失與浪費(fèi)。 5、完成上級(jí)指派的其他任務(wù)。