確保遵循品牌承諾并始終提供優(yōu)異的對(duì)客服務(wù)。
Ensures the delivery of brand promise and provides exceptional guest service at all times.
適當(dāng)時(shí)為其他部門的內(nèi)部客人提供優(yōu)質(zhì)服務(wù)。
Provides excellent service to internal customers in other departments as appropriate.
禮貌而高效地處理所有客人和內(nèi)部客人的投訴和詢問(wèn),確保問(wèn)題得到圓滿解決。
Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
與客人和同事保持基于良好工作關(guān)系的互動(dòng)接觸。
Maintains positive guest and colleague interactions with good working relationships.
與客人建立并保持良好的客戶關(guān)系。
Establishes a rapport with guests maintaining good customer relationships.