確保健身中心設備根據(jù)酒店標準順利運營并盈利。
Ensure the fitness center and facilities operates successfully and is individually profitable in accordance with the standard of the hotel.
根據(jù)顧客意見調查結果,確保所有改進措施貫徹執(zhí)行。
Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.
與工程部、客房部緊密合作,確保水療區(qū)、健身房和泳池按照凱悅酒店標準的維修計劃關閉。
Work closely with Engineering and Housekeeping departments to ensure that Spa Area Fitness rooms and Swimming Pool are blocked accordingly for scheduled maintenance in compliance with Hyatt standard.
根據(jù)部門需要協(xié)調工作,確保營業(yè)運營的流暢、衛(wèi)生清潔并維護健身房、運動器械及理療房。
To coordinate with the needs of the department and ensure the smooth operation, cleanliness and maintenance of the Fitness Center, gym, activity facilities and equipment and treatment room.
確保健身中心達到并超越凱悅標準。
Ensure the entire Fitness Center meets and exceeds Hyatt standards.
與客房部領班/客房部經(jīng)理及領班合作,進行頻繁徹底的檢查。
Conduct frequent and thorough inspections together with the Housekeeping Team Leader/ Hotel Housekeeping Manager and team leaders.
為酒店及酒店客人最大程度的提高營業(yè)效益。
Maximises sales and revenues for the hotel and guestrooms.
審查并在必要時提升水療與健身中心及酒店健身房的設施及服務。
To review and improve as necessary the operational procedures for the entire Spa & Fitness Center and Hotel Fitness facilities and services of the spa.
確保利用可用房控制這一商業(yè)管理技巧實現(xiàn)水療護理及產(chǎn)品銷售和健身中心收入最大化。
Ensures commercial management techniques of availability control are applied to achieve the maximization of treatments and retail sales and Fitness Center.
確保水療與健身中心員工具有銷售的態(tài)度,所有在店工作員工具有銷售意識,抓住酒店內(nèi)的一切銷售機會,以協(xié)助提高收益。
Ensures that the Spa & Fitness Center operates with a sales attitude, and all personnel are aware of sales and opportunities within the hotel, which will assist, with the maximization of revenue.
時刻建議高層管理人員預設績效數(shù)據(jù)相關的風險和機遇。
Keeps senior management informed of any risk or opportunity in relation to the pre-set performance figures.
確保水療與健身中心員工了解個人的銷售目標并及時報告?zhèn)€人業(yè)績。
Ensures all Spa & Fitness Center personnel are aware of their individual revenue targets and are kept informed of performance results.
遵從酒店的信貸規(guī)定,確保部門營業(yè)總額按時到帳。
Adhere to company credit policies to ensure all revenue expected will be received.
分析觀察競爭對手過去和未來的經(jīng)營業(yè)績,有效實施正確的銷售策略。
Monitors competitor performance both past and future to ensure correct selling strategies are applied.
協(xié)助水療經(jīng)理,策劃并貫徹每月銷售、推廣及員工銷售鼓勵方案。
Assists Spa & Fitness Manager design and implement monthly sales, promotions and motivation programme in collaboration with the Team.
根據(jù)年度部門預算管理本年度水療與健身中心銷售計劃與促銷活動。
Manage current year Spa & Fitness Center sales and promotional activities and expenses within budget.
負責并監(jiān)管每日水療與健身中心的運營情況。
To be responsible for supervising the day-to-day operations of the Spa & Fitness Center.
確保員工始終按時上班,穿著正確的工作制服并佩戴名牌。
Ensure that all associates report for duty punctually are well groomed, wearing the correct uniform and nametag and at all times.
協(xié)助培養(yǎng)有效率的員工團隊并保持卓越的服務標準。
To assist in the building of an efficient team of associates by striving to maintain standards of excellence.
進行員工表現(xiàn)評估并回顧現(xiàn)有的工作表現(xiàn)以確認今后發(fā)展改進目標。
To conduct associate evaluation for all direct reports, to review existing performance and identify any areas for further development and improvement.
實施定期的在職員工進修課程。
Ensure that regular “refresher” course for existing associates are conducted.
指導并帶領賓客服務員/領班/ 部門教練。
Coach and guide GSOs, Team leaders, Departmental Tutors.
確保電腦系統(tǒng)按照健身中心要求以最佳方式使用。
Ensure computer systems are being used optimally for Fitness Center requirements.
確保健身中心所有檔案/文件正確高效的管理和儲存。
Ensure all Fitness Center records and documents are being filed and maintained in an effective and appropriate manner.
確保水療與健身中心預定有序,以便客人得到高效的服務。
Ensure all Spa & Fitness Center reservations are in order to facilitate an efficient arrival/departure service sequence.
及時檢查回顧水療與健身中心資料,確保信息在收到客人電話預約后準確更新。
Review Spa & Fitness Center profile to ensure information is updated after call appointment.
確保維護所有客人的所有相關資料。
Ensure all relevant data of all clients is captured paying particular attention to the Guest History Maintenance.
通過員工培訓和獎勵計劃使營業(yè)效益和收益最大化。
Maximise Retail Sales and Revenues through training and incentive programmes.
負責推銷健身中心的會員銷售并與會員保持良好關系。
Responsible to drive and promote Fitness membership and maintain a close relationship with members.
負責預定并管理水療與健身中心專業(yè)用品庫存。
Order and control stock levels for all professional and retail items.
管理所有菜單和辦公用品的庫存水平。
Control stock levels for all menu and stationary.
持續(xù)協(xié)助培訓產(chǎn)品/服務的相關知識并向客人推薦產(chǎn)品。
Continue to support GSO Team with product knowledge and treatment association training and homecare recommendations for the clients.