康樂(lè)中心接待 1.Always maintain efficient service and pleasant mood, greet guests warmly upon arrival. 始終保持高效的服務(wù)和愉悅的心情，在客人到來(lái)時(shí)熱情問(wèn)候。 2.Be familiar with the information of all members and guests of the recreation department, understand the interests of guests, provide targeted services, and maintain customer relations. 熟悉康樂(lè)部所有會(huì)員客人資料，了解客人的興趣愛(ài)好，提供針對(duì)性的服務(wù)，維護(hù)客戶關(guān)系。 3.Check the shift record, understand the handover of the last shift, and be responsible for handing. 查看交班記錄，了解上一班的移交事項(xiàng)，并負(fù)責(zé)處理。 4.Handle the daily department report, assist the supervisor to handle the monthly report, attendance, department inventory, etc. 處理日常部門報(bào)表，協(xié)助上級(jí)處理月度報(bào)表、考勤、部門盤點(diǎn)等工作。 崗位要求 1. More than 1 year working experience in the same position is preferred. 1年以上同崗位工作經(jīng)驗(yàn)者優(yōu)先考慮。 2. familiar with the hotel's customer service requirements. 熟悉掌握酒店對(duì)客服務(wù)的要求。 3. professional and responsible, civilized behavior. 有事業(yè)心和責(zé)任感，行為舉止文明禮貌。