【崗位職責(zé)】 1、負(fù)責(zé)餐飲部行政管理工作,制定并實(shí)施餐飲經(jīng)營的所有計(jì)劃； 2、負(fù)責(zé)實(shí)現(xiàn)部門的營業(yè)收入指標(biāo)和利潤指標(biāo)； 3、協(xié)助總經(jīng)理做好相關(guān)年度、季度、月度營業(yè)計(jì)劃并提出經(jīng)營、管理相關(guān)的意見或建議； 4、抓好管理人員的基本建設(shè)和企業(yè)人才梯隊(duì)培養(yǎng)，熟悉和掌握管理人員的思想狀況、工作表現(xiàn)和為務(wù)水平，注意培訓(xùn)、考核和選拔人材。 5、協(xié)調(diào)與其他部門的工作關(guān)系，確保賓客得到滿意的餐飲產(chǎn)品和良好的服務(wù)； 6、制定餐廳推銷策略，督促員工做好食品飲料的推銷工作，提高餐飲銷售收入； 7、建全物資管理制度，對餐廳的設(shè)備、物資、用具等嚴(yán)格管理。 【崗位要求】 1、2年以上奢華品牌同崗位工作經(jīng)驗(yàn)； 2、精通本部門的業(yè)務(wù)知識(shí)，熟練掌握餐飲和廚房的管理技巧。 3、具有食品原材料加工、餐飲成本核算方面的知識(shí)。掌握各種產(chǎn)品配方、各種食品原材料出料率標(biāo)準(zhǔn)，控制產(chǎn)品質(zhì)量和成本消耗。 4、具有社會(huì)活動(dòng)能力、組織領(lǐng)導(dǎo)工作能力和實(shí)際工作能力；善于調(diào)動(dòng)餐飲部各級(jí)管理人員的積極性。

崗位職責(zé)：上6休1 【日?？Х?飲品】 1、對咖啡區(qū)域進(jìn)行陳列、機(jī)器清潔、餐區(qū)臺(tái)面整理及日常管理； 2、根據(jù)要求完成場館及咖啡區(qū)域：日常會(huì)員社群、朋友圈運(yùn)營及維護(hù)； 3、享受飲品、花式咖啡、調(diào)味咖啡創(chuàng)作新品的樂趣； 4、精通意式和手沖的制作、拉花精湛（會(huì)拉花、心形、樹葉）會(huì)更多花型加分； 5、會(huì)基本的進(jìn)銷存盤點(diǎn)等事務(wù)性工作。 【日常營銷內(nèi)容】 1、整個(gè)場館的會(huì)員體系執(zhí)行，維護(hù)、裂變、增加老客戶復(fù)購等； 2、適時(shí)向顧客銷售多次卡券； 3、向顧客介紹生日排隊(duì)、團(tuán)建等產(chǎn)品，適時(shí)進(jìn)行銷售； 4、負(fù)責(zé)衍生品的介紹和銷售； 5、領(lǐng)導(dǎo)分配的其他工作。 【加分】能做生日派對活動(dòng)的，特長加補(bǔ)貼。 任職要求： 1、有咖啡師工作經(jīng)驗(yàn)； 2、有零售經(jīng)驗(yàn)的-面銷，懂得一定的銷售技巧； 3、性格開朗、擅長處理客訴、會(huì)組織活動(dòng)、喜歡小朋友； 4、有帶過店或值班主管優(yōu)先。

崗位要求 1、有相關(guān)餐廳管理工作經(jīng)驗(yàn)； 2、較好的服務(wù)精神和溝通技巧； 3、配合部門人員安排和餐廳突發(fā)狀況的處理； 4、協(xié)助經(jīng)理完成部門各項(xiàng)指標(biāo)的制定與實(shí)施；    

1.Must possess outstanding guest services skills, professional presentation and sophisticated communication skills 必須具備優(yōu)秀的客戶服務(wù)技巧,專業(yè)的演示和復(fù)雜的溝通技巧   2.Demonstrates Fairmont’s ServicePlus Standards in all interactions  在所有相互活動(dòng)中體現(xiàn)展示費(fèi)爾蒙的服務(wù)規(guī)范及準(zhǔn)則。 3.To consistently offer professional, friendly and warm service 持續(xù)提供專業(yè)，友善以及溫和的服務(wù)

1.Directs and controls all subordinate associatesto ensure that all day to day operational matters are handled on time and guestepectations are met. 指導(dǎo)并監(jiān)督下屬員工確保日常運(yùn)營并達(dá)到客人期望值。 2.Provides guidance and assistance to theoutlet associates helping them in the execution of their duties andresponsibilities. 為下屬員工提供指引并輔助他們履行應(yīng)完成的任務(wù)及責(zé)任。 3.Oversees the service standards in theoutlet ensuring that they conform to the requisite standards and meet or exceedcustomer expectations. 執(zhí)行對服務(wù)流程標(biāo)準(zhǔn)的監(jiān)督以保證員工符合規(guī)定的標(biāo)準(zhǔn)同時(shí)達(dá)到或超越客人的期望。 4.Liases with the kitchen, stewarding,bars, housekeeping and engineering to ensure that the operation runs smoothlyin areas of joint responsibility. 與廚房，管事部，酒吧，客房部及工程部等相關(guān)部門協(xié)調(diào)以確保每日運(yùn)營順利進(jìn)行。 5.Assists in the planning and execution ofpromotional activities as directed. 按要求輔助上級(jí)計(jì)劃與執(zhí)行食品的促銷活動(dòng)。 6.Maximizes revenue in the outlet byimplementing upselling procedures. 通過實(shí)踐產(chǎn)品推銷技巧實(shí)現(xiàn)利潤最大化。 7.Assists in monitoring and controlling thefinancial performance of the outlet controlling costs and expenses. 在成本與花銷的控制等財(cái)務(wù)事項(xiàng)中發(fā)揮監(jiān)督與控制的作用。 8.Assists in monitoring and controlling thehotel’s OE inventory and participates in inventory taking. 監(jiān)督及管理酒店的盤點(diǎn)并積極參與盤點(diǎn)的具體工作。 崗位要求 1.More than 1 years working experience inthe same position is preferred. 1年以上同崗位工作經(jīng)驗(yàn)者優(yōu)先考慮。 2.Familiar with the hotel's customerservice requirements. 熟悉掌握酒店對客服務(wù)的要求。 3.Professional and responsible, civilizedbehavior. 有事業(yè)心和責(zé)任感，行為舉止文明禮貌。 4.Good interpersonal,communication and organizational skills. 具備良好的人際關(guān)系、溝通和組織能力。

中西餐廳領(lǐng)位/中西餐廳服務(wù)員 1.To execute all mise-en-place duties andresponsibilities as directed, on time, according to the predetermined standards 依照標(biāo)準(zhǔn)及要求及時(shí)有效的進(jìn)行所有準(zhǔn)備性工作 2.To engage in food and beverage servicedelivery as per the predetermined standards and sequence 按照指定的服務(wù)標(biāo)準(zhǔn)及流程從事餐前準(zhǔn)備 3.To have thorough knowledge of the menu,drinks list and wine list and to be able to respond to guest inquiries. 熟悉菜單、飲料單及酒水單并能夠正確的回應(yīng)客人的需求 4.To ensure that guests expectations aremet or exceeded by providing an efficient, friendly and attentive service 以高效、友好、切實(shí)的服務(wù)達(dá)到并超越客人的期望 5.Collects and delivers laundry accordingto hotel procedure 按酒店程序收集并輸送布草 6.Maximizes revenue in the outlet byimplementing upselling procedures 通過實(shí)踐產(chǎn)品推銷技巧實(shí)現(xiàn)利潤最大化 7.Helps maintain the outlet in top physicalcondition by reporting any engineering defects to supervisors 通過向主管報(bào)告一些工程不足使餐廳環(huán)境保持在最佳狀態(tài) 8.Helps maintain standards of cleanlinessby carrying out front and back of house cleaning duties as directed? 幫助開展工作區(qū)域周圍的清潔工作以保持衛(wèi)生高標(biāo)準(zhǔn) 9.Handles customer complaints if possible,or reports them to supervisors. 處理客人投訴并向主管報(bào)告投訴信息 崗位要求 1.More than 1 years working experience inthe same position is preferred. 1年以上同崗位工作經(jīng)驗(yàn)者優(yōu)先考慮。 2. familiar with the hotel's customerservice requirements. 熟悉掌握酒店對客服務(wù)的要求。 3. professional and responsible, civilizedbehavior. 有事業(yè)心和責(zé)任感，行為舉止文明禮貌。 4.Good interpersonal,communication and organizational skills. 具備良好的人際關(guān)系、溝通和組織能力。 5.Excellent communication and etiquetteskills to create great experience at home for our guests. 優(yōu)秀的溝通能力和禮儀技巧，從而創(chuàng)建賓至如歸的體驗(yàn)。

工作地點(diǎn)：山東煙臺(tái)崆峒島 工作概述：完成全日中餐廳營業(yè)預(yù)算，確保服務(wù)質(zhì)量與顧客建立良好關(guān)系，定期對員工培訓(xùn)。職責(zé)范圍：1. 必須深切了解全日中餐廳的經(jīng)營概念，并需要從餐飲部總監(jiān)處知道酒店對他的要求。2. 編寫餐廳的操作手冊，制定各項(xiàng)工作程序，服務(wù)標(biāo)準(zhǔn)及各級(jí)職能。3. 清楚了解餐廳的營業(yè)預(yù)算及實(shí)際營業(yè)收入，當(dāng)知道實(shí)際營業(yè)收入低于預(yù)算而成本高于預(yù)算時(shí)，必須及時(shí)找出原因，并制定可行的促銷政策以完成指標(biāo)。4. 嚴(yán)格控制一切費(fèi)用。5. 必須提前計(jì)劃自己的工作，并負(fù)責(zé)餐廳的人事安排（如編班，考勤，人員變動(dòng)等）。6. 確定并知會(huì)餐飲總監(jiān)，當(dāng)他不在現(xiàn)場時(shí)餐廳由誰負(fù)責(zé)。7. 多了解同行業(yè)信息，不斷有新的經(jīng)營思路提供給餐飲總監(jiān)，務(wù)求中餐廳經(jīng)常有新的變化而吸引客人8. 不斷變更餐廳的擺設(shè)，陳列，裝飾、保持餐廳的清潔。9. 根據(jù)員工的實(shí)際情況，為員工提供系統(tǒng)的培訓(xùn)。10. 經(jīng)常留意餐廳工作（特別是生意高峰期），親自指揮，參與服務(wù)客人，按制定的服務(wù)標(biāo)準(zhǔn)提供服務(wù)，監(jiān)察員工表現(xiàn)，主動(dòng)發(fā)現(xiàn)員工的錯(cuò)漏并及時(shí)補(bǔ)夠。11. 經(jīng)常留意餐廳的溫度及所有設(shè)備，用具及裝修的維修保養(yǎng)。12. 要定期（每月一次）對員工進(jìn)行表現(xiàn)評估，讓員工知道你對他的要求，多與員工溝通。13. 參加餐飲部每天例會(huì)，并主持召開中餐廳員工例會(huì)同時(shí)匯報(bào)當(dāng)天的生意預(yù)定情況。14. 協(xié)調(diào)餐廳與廚房的關(guān)系，及時(shí)將客人對出品的要求，意見向出品負(fù)責(zé)人反饋。（每天下班前召開／專題出品會(huì)議）15. 負(fù)責(zé)并善于處理客人投訴，與客人建立良好的人際關(guān)系，并對餐廳的客源層次有深切的了解，以便不斷改變經(jīng)營手法（十五分鐘內(nèi)處理好客人投訴）。16. 制定內(nèi)部安全、衛(wèi)生、操作規(guī)程的各項(xiàng)制度，并督導(dǎo)執(zhí)行情況。17. 參與每年的中餐廳預(yù)算的制定。18. 完成上級(jí)委派的其他工作事項(xiàng)。19. 酒店有權(quán)安排和調(diào)動(dòng)員工的工作。任職條件：1. 年齡：40歲以下2. 性別：男女不限3. 學(xué)歷：大?；蛲葘W(xué)歷4. 培訓(xùn)及資歷：5年以上從事5星級(jí)酒店餐飲經(jīng)營管理，2年以上政務(wù)接待工作經(jīng)驗(yàn)。5. 綜合素質(zhì)：（1） 身體健康，品貌端正。（2） 熟悉掌握中西餐廳經(jīng)營接待服務(wù)的標(biāo)準(zhǔn)及流程，熟知衛(wèi)生要求和精通掌握服務(wù)技能，熟知《食品衛(wèi)生法》，了解酒水知識(shí)和菜肴知識(shí)。（3） 精通成本核算和費(fèi)用的控制，會(huì)科學(xué)調(diào)節(jié)性的安排好人力資源。（4） 了解當(dāng)前餐飲服務(wù)發(fā)展趨勢和不斷提升服務(wù)意識(shí)，與五星標(biāo)準(zhǔn)相匹配。（5） 具有藝術(shù)審美修養(yǎng)，富有創(chuàng)意，擅于宴會(huì)造型設(shè)計(jì)和提倡人性化的服務(wù)。（6） 良好的敬業(yè)精神和職業(yè)道德操守，工作細(xì)致、嚴(yán)謹(jǐn)，充滿工作熱情和責(zé)任感，善于人際溝通和協(xié)調(diào)組織領(lǐng)導(dǎo)能力。（7） 具有前后臺(tái)協(xié)調(diào)溝通能力，有較強(qiáng)的菜品質(zhì)量和出品意識(shí)，同時(shí)具有較強(qiáng)的促銷意識(shí)和對客溝通能力及處理解決問題的能力。（8） 熱愛餐飲工作，有全局意識(shí)、帶兵先率，任勞任怨。（9） 具有一定的書寫能力和基本的英文口語會(huì)話的能力，熟練的掌握電腦。

工作地點(diǎn)：宜興大有秋 崗位職責(zé)： 1、 負(fù)責(zé)根據(jù)各餐廳餐具的盤點(diǎn)情況，提出器具購置計(jì)劃，保證及時(shí)補(bǔ)充餐具； 2、 負(fù)責(zé)管理各點(diǎn)餐具的使用情況，分析損耗的原因，提出降低損耗的建議； 3、 負(fù)責(zé)做好餐具用具的保管、發(fā)放、回收，廚房區(qū)域的環(huán)境衛(wèi)生； 4、 檢查并督促部門員工管理以及各項(xiàng)規(guī)章制度的實(shí)施。 任職要求： 1、大專及以上學(xué)歷； 2、2年以上星級(jí)酒店相關(guān)工作經(jīng)驗(yàn)； 3、熟悉各種洗滌劑和清潔劑的使用方法，熟悉常用的餐具洗滌設(shè)備及其操作方法。

【崗位職責(zé)】 1. 通過與客戶建立良好的關(guān)系為其提供服務(wù)（餐廳接待、服務(wù)質(zhì)量、吧臺(tái)酒水出品） 2. 組織和協(xié)調(diào)團(tuán)隊(duì)成員，為其分配工作季目標(biāo)、按照Club Med的標(biāo)準(zhǔn)監(jiān)督成員的工作態(tài)度和行為 3. 通過管理支出；提高服務(wù)團(tuán)隊(duì)的盈利；優(yōu)化服務(wù)團(tuán)隊(duì)的預(yù)算；從而實(shí)現(xiàn)開源節(jié)流 4. 使餐飲團(tuán)隊(duì)的氣氛溫暖、友善；并根據(jù)度假村的晚間主題裝飾餐廳和提供酒水出品 5. 確保餐飲團(tuán)隊(duì)成員的發(fā)展 6. 確保遵守Club Med的標(biāo)準(zhǔn)，并符合衛(wèi)生和安全流程 【崗位要求】 1.年齡30歲以上，大專以上學(xué)歷， 主修國際旅游/酒店管理/餐飲專業(yè)者優(yōu)先 2. 有1年以上同等崗位管理職工作經(jīng)驗(yàn) 3. 必須具備流利的英語，掌握法語者更佳 4. 該崗位需每周工作6天                【G.O福利】： 雙人住宿； 一日三餐國際自助餐廳； 吧臺(tái)飲料暢飲； 度假村內(nèi)所有娛樂活動(dòng)及場地設(shè)施免費(fèi)使用； 機(jī)場接送服務(wù)； 工作滿一年往返度假村和住址機(jī)票； 完善的工作意外傷害保險(xiǎn)及社會(huì)保險(xiǎn)； 國際化G.O團(tuán)隊(duì)； 擁有登臺(tái)演出的機(jī)會(huì)； 每年輪換海外及大中華區(qū)度假村工作機(jī)會(huì)； Club Med海外度假村免費(fèi)房間； 快速晉升通道。

SERVICE AND ORGANIZATION ? Ensure compliance with the customer contract for its service by applying standards for all his services ? Be the guarantor of a joyful environment within his perimeter.  ? Support the creation of innovative and diversified events ? Apply the implementation (early season), monitoring (season) and closure (end of season) processes for the entire department. ? Inform your manager of information from the field, dysfunctions observed in your department ? Propose appropriate solutions. ? Customize customer service without incurring additional costs or changes in the standards defined by the Services Department. ? Be present at key moments of the service to coordinate the teams and be the privileged and recognized interlocutor of the GMs. ? Adapt the organization according to infrastructures, ? Respect the pricing and strengthen emphasis, develop turnover on wines for sale if necessary ? Organize and distribute work for the restaurant team. ? To be a force of proposal on the evolution of high-end service in his service. QUALITY / HEALTH AND SAFETY: ? Establish, apply and monitor the application of health and safety standards in his department. ? Make a diagnosis, at the opening, of the state of his service (premises, equipment and resources available), ensure a control throughout the season and take necessary measures in case of problems (decision or request for intervention from his manager) ? Ensure the maintenance and preservation of premises and equipment ? Participate in the Health and Safety Unit. ? Ensure good waste management in the service (sorting, collection…) ? Ensure good management of dangerous products in the service (storage, protection equipment…) ? Limit electricity and water consumption  ECONOMIC RESULTS: ? Guarantee the operation of your service within a given framework (budget, performance, staff)  ? Ensure the follow-up and analysis of the various existing reporting tools and related action plans to rationalize management and optimize incomes in compliance with norms and standards. ? Submit monthly economic results to your manager. MANAGEMENT ? Demonstrate leadership ? Adopt a coaching posture in your management ? Ensure the reception, implementation and integration of GO/GEs in your department ? Define personal objectives and support his team or its affiliates, and evaluate them ? Supervise and lead in a transversal logic ? Implement and comply with HR procedures and have them validated by your own manager ? Manager by proximity: show, train and enforce ? Ensure good social climate in your department (pay particular attention to the staff restaurant) and organize meetings for corrective follow-up ? Be exemplary through his visibility among teams and customers We hope: You responsible for the implementation of the Service offer defined by the Management in restaurants and, if necessary, for diswashing.  You are responsible for the quality and relationships of your team with GMs. Your KPI -Client:Quality of reception and service -Business:Respect for equipment and heritage. Orders management And development of sales -People:Absenteeism rates, Turn over and team development

SERVICE AND ORGANIZATION ? Guarantee the application of standards and ensure an optimal customer experience ? Apply and enforce the restaurant manager's organization ? Ensure the distribution, use and return of laundry ? Allocate consumables and PMH products ? Alert the restaurant manager about the need for laundry, consumables and PMH ? Check the setting up of tables before/during and after the services ? Control the dressing and decoration of buffets to enhance the value of kitchen services ? Be present during the service and welcome GMs to restaurants ? Supervise the restaurant team during the various stages of the service ? Control the quality, speed, service and clearing of tables during service ? Ensure the promotion of wines on the menu ? Control the execution of the task schedule ? Replace the Restaurant Manager in case of absence COMPLY WITH HYGIENE & SAFETY STANDARDS IN RESTAURANTS ? Check the application of H.A.C.C.P method and the health and safety rules ? Alert the restaurant manager to non-compliance with the implementation of the H.A.C.C.P. method and health and safety rules by restaurant teams ? Ensure that unaccompanied minors do not consume alcohol, in particular that they do not help themselves at self-service alcoholic beverage dispensing points ? Ensure that unfinished alcoholic beverages are systematically collected and cleared from the tables ? Make sure that unfinished bottles of alcohol are cleared and secured in a place not accessible to customers ? Ensure the maintenance and preservation of premises, equipment and materials ? Transmit to technical services malfunctions and damage observed in restaurants ? Respect and control the application of personal hygiene and clothing rules ? Apply procedures for closing the activity ? Respect the resort’s waste management rules (sorting, collection…) ? Limit electricity and water consumption MANAGEMENT ? Ensure the reception, implementation and integration of GO/GEs in your department ? Define personal objectives and support his team or its affiliates, and evaluate them ? Supervise and lead in a transversal logic ? Implement and comply with HR procedures and have them validated by your own manager ? Manager by proximity: show, train and enforce ? Be exemplary through his visibility among teams and customers We hope you are ... ? An explorer, available and ready to live in a Club Med resort ? An experienced professional with qualifications ? Enthusiastic about dining services and team management ? A charismatic leader who manages a team of 10 to 30 people ? A indispensable right arm, ready to assist the restaurant Manager with organizing the service and managing the teams ? A friendly server who welcomes, seats and serves in the dining room (300 to 1000 meals per service) ? An outstanding coach who supervises, unites and develops your teams ? A good salesperson who stimulates additional sales ? A sharp manager who can juggle between orders and stocks ? A caretaker who makes certain of application and respect of health and safety standards