Job Summary? 工作簡(jiǎn)述? Primarily responsible for acquiring and converting Wedding group leads allowing the Wedding groups segment to reach and/or exceed the departmental revenue and room nights targets. This role is based in Sanya and is customer facing, both within the Resort and visitation of local accounts.? 主要負(fù)責(zé)獲得及轉(zhuǎn)換潛在團(tuán)隊(duì)客戶使其達(dá)到或超過(guò)部門的收益目標(biāo)及間夜目標(biāo)。辦公點(diǎn)在三亞，負(fù)責(zé)度假村的對(duì)客服務(wù)及客戶的視察訪問(wèn)。? Key Duties and Responsibilities? 關(guān)鍵職責(zé)? Proposals & Quotes: 提案及報(bào)價(jià)? ? Prepare all proposal and quotes which must be sent out within 24 hours of the initial enquiry in line with ASH standard template. 準(zhǔn)備所有提案和報(bào)價(jià)，必須在最初詢問(wèn)的 24 小時(shí)內(nèi)根據(jù) ASH 標(biāo)準(zhǔn)模板發(fā)出。 ? Prepare all contracts – in line with ASH standard templates, ensuring that the contract has been signed by all relevant parties. 準(zhǔn)備所有合同 - 符合 ASH 標(biāo)準(zhǔn)模板，確保所有相關(guān)方簽署合同。? ? Secure all initial deposits related to the confirmed event, preparing any LPO in order to ensure swift payment is received. 確保與確認(rèn)事件相關(guān)的所有初始存款，準(zhǔn)備任何 LPO，以確保收到快速付款。? ? Ensure all activities related to proposal and quotes are entered into Delphi. 確保與提案和報(bào)價(jià)相關(guān)的所有活動(dòng)都輸入到 Delphi 系統(tǒng)里。? ? Ensure that a detailed file is prepared – ready for handover to events management and all relevant documentation is presented at handover stage. 準(zhǔn)備一個(gè)詳細(xì)的文檔-能直接交接給會(huì)務(wù)管理且提供用于交接階段的所有相關(guān)文件。? Sales: 銷售? ? Manage a portfolio of Wedding accounts for which you will be responsible for their production, conversion of bookings along with the clients overall product knowledge (Direct clients, wedding planners, RSO / GSA’s) 負(fù)責(zé)管理的婚宴客戶檔案及其產(chǎn)量，與整體產(chǎn)品一起實(shí)現(xiàn)客戶預(yù)訂（地接社的第三方代理商，婚宴客戶，RSO /GSA）。? ? Present the unique features and benefits for ASH, position the Resort over and above competitors, monitoring competitors’ activities and rate positioning.? 介紹 ASH 的特色和優(yōu)點(diǎn)，將度假村定位在競(jìng)爭(zhēng)對(duì)手以上，監(jiān)控競(jìng)爭(zhēng)對(duì)手的活動(dòng)和速度定位。 ? Ensure that all proposal and quotes sent out are followed up within 3-5 days, establishing client feedback and likely hood to confirm.? 確保發(fā)出的所有提案和報(bào)價(jià)在 3-5 天內(nèi)進(jìn)行跟進(jìn)，建立客戶反饋并確認(rèn)其可能性。? ? Negotiate where necessary on initial proposal costs and breakdown. Include value added extras and/or re-evaluate rates where applicable.? 在必要時(shí)協(xié)商初始建議費(fèi)用和細(xì)分。 包括增值額外費(fèi)用和/或適當(dāng)時(shí)重新評(píng)估費(fèi)用。 ?? Participate in site inspections, Wedding Fair and the creation of running orders as and when required and planned for in advance accordingly.? 參與現(xiàn)場(chǎng)視察，考察團(tuán)之旅，并在必要時(shí)提前安排合理的參觀。? ? Participate in relevant trade shows as and when required.? 在需要時(shí)參加相關(guān)的展會(huì)。? ? Identify relevant bookings where the assistance is required from the Director, MICE in order to secure the wedding business with ASH.? 在會(huì)務(wù)總監(jiān)協(xié)需要時(shí)協(xié)助相關(guān)的預(yù)訂，以確?；顒?dòng)在三亞亞特蘭蒂斯順利進(jìn)行。 Systems & Admin: 系統(tǒng)管理? ? Completion of all activities to be entered into the Delphi System being; sales call information update, client appointments, all telephone calls related to a specific book logged and recorded, all emails documented on specific booking.? 完成所有要進(jìn)入 Delphi 系統(tǒng)的活動(dòng); 銷售電話信息更新，客戶約會(huì)，與特定預(yù)定的相關(guān)所有電話的日志和記錄，所有電子郵件記錄在具體預(yù)訂中。? ? All proposal, quotes and contracts will be shared with the relevant departments – finance, reservation and the events team.? 所有提案，報(bào)價(jià)和合同將與相關(guān)部門共享-財(cái)務(wù)部，預(yù)定部和宴會(huì)部。? ? Detailed files to be completed with the relevant information pertaining to the wedding, ready to hand over to the Event Management team for execution of event.? 完成與婚宴相關(guān)的信息的詳細(xì)的文件，并可隨時(shí)交接給宴會(huì)管理團(tuán)隊(duì)執(zhí)行。? ? Weekly sales report to be compiled – detailing key achievements and market intelligence.? ?編輯每周銷售報(bào)告- 詳細(xì)介紹關(guān)鍵成果和市場(chǎng)情報(bào)。? ? Create and follow up on various in-house forms, such as client entertainments, complimentary upgrades and room bookings, fam trips etc.? 創(chuàng)建和跟進(jìn)各種內(nèi)部表單，如客戶娛樂(lè)，免費(fèi)升級(jí)和房間預(yù)訂，考察團(tuán)之旅表格等。? ? Plays an active role in the production of sales account plans for owned accounts, departmental sales plans and activities.? 在自有客戶，部門銷售計(jì)劃和活動(dòng)的銷售經(jīng)營(yíng)計(jì)劃方面發(fā)揮積極作用。? Finance: 財(cái)務(wù)? ? Ensure that the department achieves all budgeted revenue and room night targets.? 確保該部門實(shí)現(xiàn)所有預(yù)算收入和房間夜間目標(biāo)。? ? Ensure that you achieve or exceed personal revenue targets.? 確保您實(shí)現(xiàn)或超過(guò)個(gè)人業(yè)績(jī)目標(biāo)。? ? All deposits are requested and recorded for all events using the Delphi System? 所有活動(dòng)及所有存款必須使用 Delphi 系統(tǒng)做記錄。? ? Ensure that all rates quoted are in line with the Yield Calendar as produced by the revenue department.? 確保所有報(bào)價(jià)與收益管理部生成的收益報(bào)表一致。? ? Ensure all paid deposit information is correctly entered into Delphi. 確保所有付費(fèi)存款信息正確輸入 Delphi 系統(tǒng)。? ? Weekly attendance at the ‘Business on the Books’ meeting, ensuring that all follow ups and updates are given related to your portfolio of enquires. Particularly attention must be made to those events that ASH ‘Must Win’.? 出席每周“已生成的訂單”會(huì)議，確保所有跟進(jìn)和更新都與詢價(jià)組合檔案相符。特別注意那些三亞亞特蘭蒂斯必勝的活動(dòng)。? Marketing: 市場(chǎng)? ? Ensure that all databases are updated timely? 確保所有數(shù)據(jù)庫(kù)及時(shí)更新。? ? All packages and promotions are communicated to your account portfolio? 所有組合套餐和促銷活動(dòng)都傳達(dá)到您的客戶檔案。 ? Collect data and examples on competitor Resorts marketing initiatives 收集有關(guān)競(jìng)爭(zhēng)對(duì)手的數(shù)據(jù)和實(shí)例。? ? Make recommendations and suggestions regarding marketing campaigns for ASH 為 ASH 的營(yíng)銷活動(dòng)提出建議。 Leadership: 領(lǐng)導(dǎo)能力? ? To guide, advice coach and nurture Sales Executives and Sales Coordinator. 指導(dǎo)，訓(xùn)練和培訓(xùn)會(huì)務(wù)銷售副經(jīng)理和會(huì)務(wù)銷售主任。? ? To be actively involved in the recruitment, appraises performance management along with Assistant Manager and Sales Officer. 積極參與招聘，及會(huì)務(wù)銷售副經(jīng)理和會(huì)務(wù)銷售主任的績(jī)效評(píng)估管理。 General: 綜述? ? Co-ordinates with colleagues and representatives of other departments to ensure an efficient flow of communication 協(xié)調(diào)部門同事及其他部門的代表，確保高效溝通。? ? Participates in all departmental weekly meetings 參加所有部門每周會(huì)議。? ? Ensures departmental and personal objectives are being met, reviewed 確保部門和個(gè)人目標(biāo)得到滿足和評(píng)估。? ? In conjunction with Director, MICE Sales, personal objectives and action plans are completed, reviewed and updated. 連同總監(jiān)，會(huì)務(wù)銷售人員，共同完成、審查、更新個(gè)人目標(biāo)和銷售計(jì)劃。? ? Any other reasonable duties and tasks as directed by Director, MICE and VP, Sales 銷售副總裁和會(huì)務(wù)銷售總監(jiān)指導(dǎo)的任何其他合理的職責(zé)和任務(wù)。

Job Summary 工作簡(jiǎn)述? To manage existing accounts and develop new business for the resort from the wholesale markets. 維持度假區(qū)在旅游批發(fā)市場(chǎng)現(xiàn)有客戶和開(kāi)發(fā)新業(yè)務(wù)。 Key Duties and Responsibilities 關(guān)鍵職責(zé)? ? Based in Sanya this role is responsible for managing existing accounts and developing new accounts from the wholesale markets 維持度假區(qū)在旅游批發(fā)市場(chǎng)現(xiàn)有客戶和開(kāi)發(fā)新業(yè)務(wù)。 ?? Responsible for growing and maintaining share of wholesale markets from assigned account base 負(fù)責(zé)指定旅游批發(fā)商市場(chǎng)份額的增長(zhǎng)和維護(hù)。 ?? Contracting and developing relationships with wholesalers, travel agencies, tour operators and DMCs. 與旅行批發(fā)商，旅行社，旅游經(jīng)營(yíng)者和地接社簽訂合同及發(fā)展合作關(guān)系。? ? Taking an entrepreneurial approach to dynamically leverage trade partnerships 運(yùn)用企業(yè)的經(jīng)營(yíng)方法，對(duì)商業(yè)合作關(guān)系進(jìn)行動(dòng)態(tài)的杠桿調(diào)節(jié)。? ? Representing Atlantis Sanya at trade shows when required 在需要時(shí)代表三亞亞特蘭蒂斯參加貿(mào)易展示會(huì)。 ?? Be fully updated with all related sales data and sales action plans, keeping in mind budget expectations, cost of sale and ROI analysis 全面更新所有相關(guān)的銷售數(shù)據(jù)和銷售行動(dòng)計(jì)劃，同時(shí)考慮預(yù)期預(yù)算，銷售成本和投資回報(bào)率分析。? ? Maintain awareness of current and potential markets/trends/, coordinates all activities to maintain and increase revenue through added business volume and increased rate 意識(shí)當(dāng)前和潛在的市場(chǎng)/趨勢(shì)，協(xié)調(diào)所有活動(dòng)，通過(guò)增加業(yè)務(wù)量和增長(zhǎng)率來(lái)維持和增加收益。 ?? Procures new and repeat business for the resort by monitoring contact with: tour operators, wholesalers, travel agencies, and professional associations within local, regional and international markets. 通過(guò)與當(dāng)?shù)?，區(qū)域和國(guó)際市場(chǎng)上的旅游經(jīng)營(yíng)者，旅游批發(fā)商，旅行社和專業(yè)協(xié)會(huì)進(jìn)行監(jiān)督聯(lián)系，為度假區(qū)獲得新的和重 復(fù)的業(yè)務(wù)。 ?? Creates and implements special programs to achieve greater productivity through: 通過(guò)個(gè)人電話銷售保持與旅游批發(fā)商和旅游經(jīng)營(yíng)者聯(lián)系-至少每天三個(gè)電話銷售： ?o Increasing average rates 提高平均價(jià)格 o Increasing occupancy 增加入住率 o Increasing business volume during difficult periods 在困難時(shí)期增加業(yè)務(wù)量 ?? Act as a single point of contact for each assigned account / territory 作為每個(gè)指定客戶和區(qū)域的單一聯(lián)系人。 ?? Monitor & act upon market feedback to support relevant changes 監(jiān)控并根據(jù)市場(chǎng)反饋采取行動(dòng)，適應(yīng)市場(chǎng)變化。 ?? Communicate effectively to all sales colleagues relevant issues to own / teams accounts in order to maximize market penetration 與所有銷售同事有效溝通相關(guān)事宜，擁護(hù)自己/團(tuán)隊(duì)客戶，以最大化市場(chǎng)滲透。 ?? Responsible for 100% account penetration by establishing a close working relationship at all levels within own accounts 通過(guò)建立起不同級(jí)別客戶的緊密合作關(guān)系，將客戶滲透率做到 100%。 ?? Identify all sales opportunities and secure for the group 識(shí)別所有的銷售機(jī)會(huì)并對(duì)其有把握。 ? Maintain and grow positive customer and partner relationship 維護(hù)和發(fā)展積極的客戶和合作伙伴關(guān)系。 ?? Set & meet customer/partner expectations with all accounts 堅(jiān)持并滿足所有客戶/合作伙伴期望。 ?? Responsible for managing all relevant KPI’s related to own accounts 負(fù)責(zé)管理與自己的帳戶相關(guān)的所有相關(guān) KPI。

【職責(zé)內(nèi)容】 職責(zé)說(shuō)明： 1、負(fù)責(zé)拓展、維護(hù)所轄區(qū)域內(nèi)的市場(chǎng)銷售網(wǎng)絡(luò)，負(fù)責(zé)開(kāi)發(fā)加盟商、區(qū)域代理，貫徹與執(zhí)行公司銷售政策。  2、配合市場(chǎng)部門的品牌宣傳、廣告策劃以及市場(chǎng)銷售計(jì)劃，負(fù)責(zé)組織執(zhí)行所轄區(qū)域內(nèi)的產(chǎn)品推廣、促銷活動(dòng)，并及時(shí)匯總市場(chǎng)活動(dòng)信息。 3、熟悉所轄區(qū)域市場(chǎng)情況，迅速掌握市場(chǎng)行情動(dòng)態(tài)，協(xié)助市場(chǎng)策劃部完成公司調(diào)研工作。 4、負(fù)責(zé)維護(hù)區(qū)域內(nèi)客戶關(guān)系，積極開(kāi)發(fā)加盟連鎖商，并與之建立緊密合作關(guān)系。 職位要求： 1、有3年以上化妝品市場(chǎng)開(kāi)拓及客戶銷售工作經(jīng)驗(yàn)，有網(wǎng)絡(luò)資源者優(yōu)先。 2、熟悉全國(guó)范圍內(nèi)某區(qū)域的市場(chǎng)情況，具有獨(dú)立開(kāi)拓市場(chǎng)能力。具備優(yōu)秀談判技巧和交際溝通能力。 3、高度責(zé)任心和敬業(yè)精神，能承受較大工作壓力。

一、具備景區(qū)或商場(chǎng)招商同崗位經(jīng)驗(yàn)三年以上； 二、良好的溝通表達(dá)技能及協(xié)調(diào)能力。

1、協(xié)助銷售總監(jiān)、副總監(jiān)創(chuàng)造水世界，水族館，海豚灣的營(yíng)業(yè)收入。 2、聯(lián)系與發(fā)展符合亞特蘭蒂斯要求的地接旅行社、旅游批發(fā)商、旅行代理商、旅游經(jīng)營(yíng)者、學(xué)校、協(xié)會(huì)和公司。 3、 通過(guò)銷售拜訪，電話銷售和書(shū)面溝通的形式與地接旅行社，旅游批發(fā)商和旅游公司保持密切的合作關(guān)系。 4、 根據(jù)銷售計(jì)劃，籌備與執(zhí)行策略活動(dòng)。 5、 根據(jù)營(yíng)銷計(jì)劃方案，協(xié)助銷售總監(jiān)/副總監(jiān)執(zhí)行落實(shí)營(yíng)銷活動(dòng)。 6、 在必要時(shí)代表亞特蘭蒂斯水世界，水族館，海豚灣參加貿(mào)易展示會(huì)、研討會(huì)及展會(huì)。 7、尋找渠道開(kāi)發(fā)的創(chuàng)新思路，增加水世界、水族館、海豚灣增加曝光率并帶動(dòng)顧客的消費(fèi)需求。? 8、定期分析當(dāng)前和潛在市場(chǎng)的動(dòng)態(tài)以及競(jìng)爭(zhēng)對(duì)手的市場(chǎng)活動(dòng)。 9、參加每周銷售例會(huì)，匯報(bào)工作內(nèi)容，交流想法和思路以確保團(tuán)隊(duì)有效溝通。 10、 在不影響正常售票的前提下，同水世界運(yùn)營(yíng)團(tuán)隊(duì)緊密合作，執(zhí)行所有方案計(jì)劃。 11、 審查水世界、水族館、海豚灣的每日統(tǒng)計(jì)數(shù)據(jù)，充分了解業(yè)務(wù)目標(biāo)要求。 12、 合理追蹤月度，季度和年終收入統(tǒng)計(jì)。

Job Summary 職位簡(jiǎn)述 Assisting Manager of Business Developmentto promote and realize the brand value of Atlantis Sanya by relevant Business Developmentactivities and cooperate with external brands for win-win. 協(xié)助商務(wù)拓展經(jīng)理推廣亞特品牌，進(jìn)行相應(yīng)的品牌拓展，實(shí)現(xiàn)品牌價(jià)值提升，與外部品牌聯(lián)合推廣實(shí)現(xiàn)共贏。 Key Duties and Responsibilities 主要義務(wù)和職責(zé) Organizing joint-brand activitiesand launch joint-brand production. 進(jìn)行品牌聯(lián)合活動(dòng)，推出品牌聯(lián)合產(chǎn)品。 Organizing activities such as pop-upshop, advertising positions, title sponsorship, etc. 開(kāi)展度假區(qū)快閃店，廣告位招商，場(chǎng)景冠名等相關(guān)活動(dòng)。 Accessing the position, core value,target groups of relevant brands, and processing marketing strategiesrespectively. 評(píng)估合作品牌定位，價(jià)值，目標(biāo)客群，以及指定活動(dòng)所需的營(yíng)銷策略。 Ensure brand standards and identityare upheld in all activities (own and third party) incl. Rooms, Waterpark,Marines, F&B. 在內(nèi)部和第三方的活動(dòng)中保持品牌標(biāo)準(zhǔn)和形象。 Develop collaterals to supportbusiness and sub-products. 制作物料，支持各業(yè)態(tài)以及產(chǎn)品。 Maintain awareness of competitoractivities in market. 保持市場(chǎng)競(jìng)爭(zhēng)意識(shí)。 Liaise with external agency for collateralsartwork, to seek approval from Director, Marketing & PR to ensure delivery. 聯(lián)絡(luò)外部機(jī)構(gòu)，制作物料、圖稿，向市場(chǎng)公關(guān)總監(jiān)取得批準(zhǔn)，以保證交付。 Abide by the contract and financialprocess of the company, assist to process the signing and payment to externalagencies. 遵照公司的合約和財(cái)務(wù)流程，協(xié)助對(duì)外部機(jī)構(gòu)的合約簽署和付款申請(qǐng)。 Assist with activities required byDirector of Marketing & PR incl ad hoc promotions， presentations. 協(xié)助市場(chǎng)公關(guān)總監(jiān)所要求的活動(dòng)，包括促銷、演示等。 Skills, Experience & Educational Requirements 技能、經(jīng)驗(yàn)和教育要求 Bachelor’s degree or above, morethan 3 years of business development experience in related industries, withcertain industry resources. Have a good cooperative relationship with operators. 本科以上學(xué)歷，3年以上相關(guān)行業(yè)商務(wù)拓展經(jīng)驗(yàn)，具有一定的行業(yè)資源，有良好的運(yùn)營(yíng)商合作關(guān)系。 With high comprehension of marketingstrategies and relevant experiences such as brand packing, marketing integration,etc. 熟悉品牌營(yíng)銷策略，有品牌包裝、營(yíng)銷整合或者招商經(jīng)驗(yàn)。 Proficient in the use of Officesoftware, especially the use of PPT and other necessary business tools,excellent program presentation skills and writing skills. 熟練使用Office辦公軟件，特別是PPT等商務(wù)必備工具的使用，優(yōu)良的方案演示能力和撰寫(xiě)能力。 Excellent interpersonalcommunication and coordination skills. 具備優(yōu)秀的人際溝通協(xié)調(diào)能力。 Have keen market perception, theability to grasp market dynamics and market direction. 具有敏銳的市場(chǎng)感知、把握市場(chǎng)動(dòng)態(tài)和市場(chǎng)方向的能力。

【崗位要求】 負(fù)責(zé)銷售團(tuán)隊(duì)的日常管理，包括招聘、培訓(xùn)、考核和激勵(lì)團(tuán)隊(duì)成員，提高銷售團(tuán)隊(duì)的績(jī)效和執(zhí)行力； 根據(jù)公司的整體戰(zhàn)略和市場(chǎng)需求，參與制定及實(shí)施落地適合二銷部門的銷售策略，協(xié)助銷售經(jīng)理完成銷售目標(biāo)； 負(fù)責(zé)各銷售點(diǎn)位巡查，分析客流量和消費(fèi)群體及時(shí)做好銷售策略調(diào)整?； 對(duì)主管/組長(zhǎng)職責(zé)（即工間休息、輪崗等）的監(jiān)督； 監(jiān)督檢查分配給主管/組長(zhǎng)和各小組的工作； 主管/組長(zhǎng)與管理層之間的聯(lián)絡(luò)； 所有一線員工的排班。 ? 【崗位技能要求】 ?？萍耙陨蠈W(xué)歷； 具有3年以上從事銷售及現(xiàn)場(chǎng)相關(guān)管理工作經(jīng)驗(yàn)?； 具備優(yōu)秀的溝通協(xié)調(diào)能力及團(tuán)隊(duì)合作精神； 熟練的交流和較強(qiáng)的表達(dá)能力及良好的人際交往能力； 熟練的使用辦公軟件及良好的行政事務(wù)處理能力； 有良好的職業(yè)操守，具有較強(qiáng)的工作抗壓能力； 能承受一定的工作壓力； 組織能力、領(lǐng)導(dǎo)能力等。

Job Responsibilities 崗位職責(zé)： 1、Responsible for the development and launch of hotel OTA channels;負(fù)責(zé)酒店OTA渠道開(kāi)拓及上線； 2、Maintain and optimize policies on various OTA channels, evaluate, analyze, and monitor their effectiveness to achieve the goal of increasing hotel production各大OTA渠道政策維護(hù)及優(yōu)化，效果評(píng)估、分析、監(jiān)測(cè)以達(dá)到酒店產(chǎn)量提升目標(biāo)； 3、Monitor online price trends dail每日監(jiān)測(cè)線上價(jià)格走勢(shì)； 4、Capable of independently analyzing the advantages and characteristics of various channels, organizing and planning product promotions, regularly evaluating their effectiveness, and implementing subsequent plans能獨(dú)立分析各大渠道的優(yōu)勢(shì)和特點(diǎn)，組織和策劃產(chǎn)品推廣，定期進(jìn)行效果評(píng)估，后續(xù)計(jì)劃和實(shí)施； 5、Good team spirit, strong execution ability and responsibility, independent thinking ability, observation and adaptability.良好團(tuán)隊(duì)合作精神，較強(qiáng)的執(zhí)行力及責(zé)任心，獨(dú)立思考能力，觀察力和應(yīng)變能力。 崗位要求： 1、Have a high level of foreign language proficiency (English or Russian), able to read reservation letters and provide reception service具有較高的外語(yǔ)水平（英語(yǔ)或俄語(yǔ)），能夠閱讀預(yù)定函電并進(jìn)行接待服務(wù)； 2、More than 2 years of work experience in the same hospitality industry, familiar with sales work in the hotel field;2年以上同酒旅行業(yè)工作經(jīng)驗(yàn)，熟悉酒店領(lǐng)域的銷售工作； 3、Have a strong sense of team cooperation and strong team leadership skill有較強(qiáng)的團(tuán)隊(duì)合作意識(shí)，及較強(qiáng)的團(tuán)隊(duì)領(lǐng)導(dǎo)能力。

Key Duties and Responsibilities 主要義務(wù)和職責(zé) ? Assist the sales manager/assistant manager to handle the daily operation and maintenance including new room type and pricing pop online, room availability management, online information display and guest’s consultation, etc. ? 協(xié)助銷售經(jīng)理/副經(jīng)理處理OTA平臺(tái)運(yùn)營(yíng)維護(hù)，包括房間上線及調(diào)價(jià)，房態(tài)管理，線上信息展示及客人咨詢等。 ? Responsible for all kinds of sales data and client data statistics, analysis, summary, complete the department reports and other writing, reporting to the group leader in time. ? 負(fù)責(zé)各種銷售數(shù)據(jù)及客戶資料的統(tǒng)計(jì)、分析匯總，及時(shí)完成部門報(bào)表等的制作編寫(xiě)，匯報(bào)給領(lǐng)導(dǎo)。 ? Assist with manager/assistant manager with contract signing, meeting arrangement and new customers inspection and other related work. ? 配合經(jīng)理/副經(jīng)理完成合同簽署、安排會(huì)務(wù)、接待、開(kāi)發(fā)新客戶等相關(guān)工作。 ? Handling with guest and WeChat group’s communication of daily consultation, information release, order processing, customer complaints and other related affairs. ? 及時(shí)處理客戶及各微溝通信群內(nèi)日常咨詢、信息發(fā)布、訂單處理、客人投訴等相關(guān)事務(wù)。 ? Responsible for administrative affairs, such as follow up with file stamp, procedures and approval, documentation of contract, expense reimbursement, post, stationery procurement, attendance statistics, etc. ? 負(fù)責(zé)處理辦公室職責(zé)及行政事務(wù)，如跟進(jìn)文件蓋章、流程審批、合同歸檔、財(cái)務(wù)報(bào)銷、行政寄件，辦公用品采購(gòu)，考勤統(tǒng)計(jì)等。 ? Build up good communication with other related departments. ? 與公司其他相關(guān)部門建立良好溝通，方便日常工作的正常進(jìn)行。 ? Be responsible for livestreaming related work and live broadcast ?需要負(fù)責(zé)直播相關(guān)工作并出鏡直播 ? Complete temporary tasks assigned by manager/assistant manager etc. ? 完成經(jīng)理/副經(jīng)理等臨時(shí)交辦的其他任務(wù) Skills, Experience & Educational Requirements 技能、經(jīng)驗(yàn)和教育要求 ? Good communication and presentation skills. ? 良好的溝通表達(dá)能力。 ? conscientious and careful teamwork spirit, sense of responsibility. ? 工作認(rèn)真細(xì)心，有團(tuán)隊(duì)協(xié)作精神，責(zé)任感強(qiáng)。 ? Conversant with use of Microsoft office. ? 熟悉微軟辦公軟件。 ? Preferred with hotel work, sales, reservation, customer service experience or worked in OTA platform already. ? 有酒店、銷售、預(yù)定、客服經(jīng)驗(yàn)或曾在OTA平臺(tái)中任職優(yōu)先考慮。

Job Summary 職位簡(jiǎn)述 Create a working environment that supports our core values. Supervise operations of Reservation, with the aim to achieve consistent level of service. Optimize revenue by effectively following the set selling strategies through revenue management. Providing leadership and support to Reservation agents through motivation, coaching, mentoring, and support by following. “Performance Management and Quality Control Processes and Procedures”, with the overall aim of achieving key targets. 創(chuàng)建一個(gè)支持我們核心價(jià)值觀的工作環(huán)境。監(jiān)督預(yù)訂運(yùn)營(yíng)，目的是達(dá)到一致的服務(wù)水平。通過(guò)收益管理有效地跟進(jìn)設(shè)定的銷售策略來(lái)優(yōu)化收益。通過(guò)激勵(lì)，教導(dǎo)，指導(dǎo)及遵循“績(jī)效管理和質(zhì)量控制流程和程序”，為預(yù)訂員提供領(lǐng)導(dǎo)和支持，總體目標(biāo)是實(shí)現(xiàn)關(guān)鍵目標(biāo)。 Key Duties and Responsibilities 主要義務(wù)和職責(zé) 1.Understand departmental performanceobjectives (key performance indicators) and help monitor and regularly measureprogress towards these goals. 理解部門的績(jī)效目標(biāo)（關(guān)鍵績(jī)效指標(biāo)），幫助監(jiān)督和定期衡量實(shí)現(xiàn)目標(biāo)的進(jìn)展。 2.Supervise incoming calls and shiftstaffing, avoid or minimize missed calls, return missed calls promptly. 監(jiān)督來(lái)電和各班次人員安排，避免或使未接來(lái)電最小化，漏接電話及時(shí)回電處理。 3.Assign and direct team members toensure that the team completes the daily job. 分配和指導(dǎo)團(tuán)隊(duì)成員工作，確保部門每日完成班次內(nèi)工作。 4.Deal with no-shows and latecancellations through surveys and records, and collect fees effectively. 通過(guò)調(diào)查和記錄來(lái)處理預(yù)訂未到和延遲取消，有效收取費(fèi)用。 5.Update the routing in Operaaccording to the credit list issued by Finance. 根據(jù)財(cái)務(wù)發(fā)的信貸協(xié)議表更新Opera中的掛賬設(shè)置。 6.Ensure that a comprehensive filingsystem is maintained in Reservation. 確保在預(yù)訂部保持全面的存檔系統(tǒng)。 7.Accept waiting list reservations andeffectively monitor reservation status based on priority. 接受等待名單預(yù)訂，并根據(jù)優(yōu)先級(jí)有效地監(jiān)控預(yù)訂狀態(tài)。 8.Check all previous day reservationsfor accuracy and consistency and ensure all guest information and requirementsare properly entered into the system. 檢查前一天的所有預(yù)訂以確保準(zhǔn)確性和一致性，同時(shí)確保所有客人信息和需求正確輸入系統(tǒng)。 9.Communicate effectively with otherresort departments and partners to ensure a satisfactory guest experience andmaximize revenue. 與度假區(qū)其他部門及合作伙伴進(jìn)行高效溝通，確保賓客有滿意的體驗(yàn)且收益最大化。 10.Efficiently handle real-time guestcomplaints. 高效處理實(shí)時(shí)賓客投訴。 11.Supervises the team's daily work andprovides constructive, ongoing support and advice to enhance the guest serviceexperience and maximize resort revenue. 監(jiān)管員工每日工作，提供建設(shè)性的，持續(xù)的支持和建議以提高賓客服務(wù)經(jīng)驗(yàn)以及實(shí)現(xiàn)度假區(qū)收益最大化。 12.Monitor and test employees'knowledge level and business skills orally or in writing, and assist employeesto improve through continuous coaching. 通過(guò)口頭或書(shū)面形式監(jiān)測(cè)和測(cè)試員工的知識(shí)水平以及業(yè)務(wù)技能，通過(guò)持續(xù)性的輔導(dǎo)幫助員工提升。 13.Responsible for holding departmentbriefing to ensure that the team is informed of resort activities andoperations. 負(fù)責(zé)召開(kāi)交班會(huì)，確保團(tuán)隊(duì)了解度假區(qū)活動(dòng)和運(yùn)作動(dòng)態(tài)。 14.Responsible for scheduling,attendance record, timely communication with superiors in case of employeeleave and absence, and adjust the staff on duty to ensure that the operation isnot affected. 負(fù)責(zé)排班、考勤工作記錄，遇員工請(qǐng)假缺勤等情況及時(shí)與上級(jí)進(jìn)行溝通并調(diào)整在崗人手，確保運(yùn)營(yíng)不受影響。 15.Maintain the inventory ofconsumables required by the department. 維護(hù)部門所需耗材的庫(kù)存。 16.Complete other tasks assigned bysuperior. 完成上級(jí)領(lǐng)導(dǎo)交代的其他工作任務(wù)。

銷售經(jīng)理 要求： 1.        大專以上學(xué)歷； 2.        良好的職業(yè)形象，兩年以上星級(jí)酒店市場(chǎng)開(kāi)發(fā)經(jīng)驗(yàn)； 3.       熟悉英文及粵語(yǔ)，溝通能力強(qiáng)； 崗位描述 1)   負(fù)責(zé)會(huì)議市場(chǎng)客戶的開(kāi)拓及維護(hù)，并根據(jù)銷售總監(jiān)市場(chǎng)劃分完成銷售額分配。 2)   定期拜訪客戶，與客戶保持良好的合作關(guān)系。    3)   及時(shí)跟進(jìn)團(tuán)體及散客的預(yù)訂的變化，并按規(guī)定及時(shí)回復(fù)給客戶。 4)   跟進(jìn)合約的簽訂及續(xù)簽工作。

1、熟練各OTA平臺(tái)的操作及規(guī)則。 2、懂的新媒體、直播運(yùn)營(yíng)相關(guān)內(nèi)容。

崗位職責(zé) 1、全面負(fù)責(zé)宴會(huì)和會(huì)議，展示會(huì)等的推銷、預(yù)訂工作； 2、制定宴會(huì)銷售的市場(chǎng)推銷計(jì)劃、簡(jiǎn)歷并完善宴會(huì)銷售部工作程序和標(biāo)準(zhǔn)，制定宴會(huì)銷售部規(guī)章制度并指揮實(shí)施； 3、參加酒店管理人員會(huì)議、完成上傳下達(dá)工作； 4、安排布置并督導(dǎo)下屬人員的正常工作； 5、建立改善宴會(huì)日記、客戶合同存檔、宴會(huì)訂單和預(yù)報(bào)單的存檔記錄，使之成為有效的工作程序和管理手段； 6、與餐飲部總監(jiān)和行政總廚溝通協(xié)調(diào)，共同議定宴會(huì)菜單及價(jià)格； 7、與其他部門溝通、協(xié)調(diào)、密切配合； 8、定期對(duì)下屬進(jìn)行績(jī)效評(píng)估，按獎(jiǎng)懲制度實(shí)施獎(jiǎng)懲，并加強(qiáng)對(duì)員工的培訓(xùn)工作、提高員工素質(zhì)。 崗位要求 1、具有酒店宴會(huì)銷售崗位工作經(jīng)驗(yàn)，特別是包廂宴會(huì)的銷售，能結(jié)合行業(yè)特點(diǎn)開(kāi)展整體市場(chǎng)營(yíng)銷工作，有一定的客戶積累，團(tuán)隊(duì)合作精神； 2、對(duì)高檔宴會(huì)的組織及執(zhí)行有豐富的經(jīng)驗(yàn)； 3、具有較強(qiáng)的管理能力、判斷和決策能力、人際溝通協(xié)調(diào)能力、計(jì)劃與執(zhí)行能力； 4、工作細(xì)致、嚴(yán)謹(jǐn)，并具有戰(zhàn)略前瞻性思維。